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Neksjob PhilippinesJob Description
- Employee Recognition and Rewards
Equity Incentive Plan, Commission, Performance Bonus, Incentives
- Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth
- Professional Development
Job Training, Professional Development
Join our team as a Customer Service Representative! You’ll assist customers via phone, email, and chat by addressing inquiries, providing product information, and resolving technical issues. We’re looking for individuals with excellent communication skills, strong listening abilities, and basic computer proficiency.
Main Responsibilities
Manage inbound calls and assist customers with account details, product inquiries, and order updates.
Clearly communicate company policies, available services, and account options to customers.
Assess customer concerns and provide effective troubleshooting in a professional and composed manner.
Resolve issues efficiently, with a focus on achieving first-contact resolution.
Keep customer records updated and ensure all interactions and account changes are properly documented.
Qualifications
SH/SHS Grad
Willing to work on site
Basic computer literacy
Good communication skills
Why Join Us
Paid Training
Competitive Salary
Bonuses
HMO and Other Benefits
Career Growth Opportunities
Fun and Supportive Team Environment
HireNow Neksjob
Account ManagerNeksjob Philippines
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