Remote

Customer Service Representative

$600-800[Monthly]
1-3 Yrs Exp
Edu not required
Full-time
Samuel Desouza · HR Manager
Trust Disability Solutions
Consultancy and Management Services
<50 Employees
Unfinanced / Angel
English Language | Customer Service | Scheduling | Strong Work Ethic | Problem Solving | French Language | Team Player | Salesforce | Account Management | Organizational Skills
Distributed team, No Politics at Work, Pay in Crypto, Performance Bonus
Customer Service Representative
Samuel Desouza · HR Manager
Description

At Trust Disability Solutions, we help Canadians with disabilities apply for the Disability Tax Credit (DTC). Our mission is to provide exceptional service and support to ensure clients successfully navigate the application process.


We’re looking for a Client Service Specialist to join our team. In this role, you will be the main point of contact for clients, managing their accounts, gathering necessary information, and ensuring smooth communication throughout the DTC application process. You’ll work directly with clients via phone and email, helping them with every step of their application.


  • Build and maintain strong relationships with clients.
  • Communicate with clients daily to gather information and provide updates on their application status.
  • Assess client eligibility for the Disability Tax Credit based on medical information.
  • Draft and send emails to clients and healthcare professionals.
  • Follow up with clients and medical practitioners to collect required documentation.
  • Use a CRM system to manage client interactions and track progress.


Why choose Trust Disability Solutions?

  • Competitive salary and benefits.
  • Work from home flexibility.
  • Comprehensive training and support.
Remote

Hotline Customer Service Representative

$600-800[Monthly]
1-3 Yrs Exp
Edu not required
Full-time
Annie Zheng · HR Manager
LYKUS TECH CO., LTD
Consumer Products
<50 Employees
Unfinanced / Angel
English Language | Customer Service | Problem Solving | Technical Skills | Call Centre | Strong Work Ethic
Hotline Customer Service Representative
Annie Zheng · HR Manager
Description

We specialize in outdoor security cameras and hunting cameras. We are now in urgent need of recruiting after-sales representative, who is responsible for answering phone calls and handling after-sales issues. This job is full time ONLY. Our products have a certain level of technical difficulty, but we will provide necessary training before you start work.


Since our customers are mainly from the United States, the working time will be 9:00AM-6:00PM ET, Monday to Saturday. Then the Philippine time is from 9:00PM to 6:00AM.

Remote

Customer Service Entry Level Recruiter

₱10-20K[Monthly]
No Exp Required
Edu not required
Full-time
Zazrow Corporation · Recruiter
Zazrow Corporation
Human Resources & Recruitment
<50 Employees
English
Customer Service Entry Level Recruiter
Zazrow Corporation · Recruiter
Description

We are looking for an Entry Level Customer Service Recruiter to work from home and prescreening applicants for multiple available positions. We provide training and growth opportunities.


  • Assist applicants with their work applications and communicate via phone, email and/or chat
  • Maintain high satisfaction ratings based on explicit company standards
  • Understand our clients and their available positions to enhance customer support
  • Collaborate with the team to meet personal and company goals
Remote

Customer Service Specialist

₱35-45K[Monthly]
3-5 Yrs Exp
Bachelor
Full-time
Cristina Piano · Manager, Human Resources
Online
On Spot Global Corporation
BPO & Call Center
<50 Employees
Unfinanced / Angel
Knowledgeable in global shipping solutions.
Health Insurance, Life Insurance, Paid Time Off, Paid Holidays, Career Development, Government Mandated Leave
Customer Service Specialist
Cristina Piano · Manager, Human Resources
Description

Company Overview

OnSpot Global is a dynamic startup company specializing in providing top-notch outsourcing solutions, with a particular focus on the logistics industry. While our core expertise lies in logistics, we are also well-equipped to cater to the diverse outsourcing needs of businesses across various sectors.

We are committed to delivering exceptional customer service and building strong relationships with our clients. Our team of experienced professionals provides tailored solutions that meet the unique requirements of each client. We are seeking a highly motivated and results-oriented Customer Service Specialist to join our team and contribute to our growth.


Position Overview

  • As a Customer Service Specialist at OnSpot Global, you will be responsible for providing top-tier customer support services for our clients. This role plays a pivotal part in ensuring client satisfaction, resolving customer issues, and maintaining a positive brand image. In this position, you will have the chance to work with various clients and contribute to their success.


About the Role

  • As a Customer Service Specialist, you will be the driving force behind our customers' journey with our innovative tech platform. You will own the entire customer experience from initial sales lead to successful customer conversion and beyond. This role is a dynamic blend of sales, customer support, and technical expertise. You will be responsible for nurturing leads, guiding them through their first booking, addressing inquiries, and ensuring their continued satisfaction with our services. Your ability to understand customer needs, communicate effectively, and navigate our platform will be crucial to your success.


Responsibilities:

Sales Performance:

  • AAA Sales Skills is a must!
  • Consistently meet and exceed individual and team sales and booking targets.
  • Contribute to overall customer acquisition and revenue growth goals.

Lead Conversion:

  • Actively contact qualified sales leads through various channels (phone, email, etc.).
  • Conduct consultative conversations to understand their small to medium-sized business (SMB) needs and logistics challenges.
  • Craft and present tailored shipping solutions using our Ship4wd platform.
  • Assist customers in placing their first booking and completing online payments.

Customer Support and Retention:

  • Respond promptly to inquiries from both potential and existing customers.
  • Troubleshoot issues, provide technical assistance, and address concerns effectively.
  • Identify upsell and cross-sell opportunities to maximize customer value.
  • Manage customer complaints with a focus on resolution and satisfaction.

Platform Expertise:

  • Develop a deep understanding of our Ship4wd platform, its features, and benefits.
  • Stay informed about industry trends, logistics best practices, and competitor offerings.

Continuous Improvement:

  • Collect and analyze customer feedback to identify areas for platform and process enhancements.
  • Collaborate with product and operations teams to implement improvements.
  • Proactively suggest strategies to enhance customer satisfaction and loyalty.

CRM and Systems Management:

  • Utilize our CRM system to track customer interactions, manage leads, and document progress.
  • Maintain accurate and up-to-date customer data within our systems.
Remote

Customer Service Representative

₱20-25K[Monthly]
1-3 Yrs Exp
High/Senior High School
Full-time
Shun Michael Madera · Recruiter
Online
Tuesday Square
Advertising & Arts & Media
<50 Employees
Unfinanced / Angel
English Language | Customer Service | Call Centre
Customer Service Representative
Shun Michael Madera · Recruiter
Description

We are looking for a customer-oriented service representative.

What does a Customer Service Representative do?

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.


The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary.


Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.

Remote

Customer Service Manager

₱150-180K[Monthly]
>10 Yrs Exp
Diploma
Full-time
Carla Marie Obeso · Recruitment Consultant
EPS
Human Resources & Recruitment
51-100 Employees
Unfinanced / Angel
MANAGEMENT | CUSTOMER SERVICE | BPO | People Skills | Interpersonal Skills | Call Centre | Luxury retail brand | Strong Work Ethic | Account Management
Health Insurance, Paid Holidays
Customer Service Manager
Carla Marie Obeso · Recruitment Consultant
Description

VIP Client Services Lead for Online Retail Clothing Luxury Store (US)


Job Overview:

The Lead Client Service Manager will be responsible for overseeing the client services team and ensuring the highest level of customer satisfaction. You will serve as a liaison between clients and internal teams, providing strategic leadership, direction, and support to ensure successful client relationships.

 

Key Responsibilities:

·       Lead and mentor a team of Client Service Team to deliver exceptional service and ensure client satisfaction.

·       Develop and manage client relationships and provide ongoing support.

·       Handle Escalated Clients Situations

·       Act as a key point of contact for high-profile clients, addressing their needs, concerns, and inquiries in a timely and professional manner.

·       Foster a customer-centric culture within the team by ensuring that clients’ expectations are exceeded.

·       Collaborate with cross-functional teams (sales, product, operations) to resolve client issues and deliver customized solutions.

·       Provide regular performance reports, analyze client feedback, and implement improvements based on client satisfaction surveys.

·       Provide monthly team reviews.

·       Provide operational team support, run financial reports, and invoice management

Remote

Customer Service Representative

₱35-45K[Monthly]
3-5 Yrs Exp
Edu not required
Full-time
Eunice Campos · HR Officer
Treantly
Human Resources & Recruitment
<50 Employees
Unfinanced / Angel
Customer Service | English Language | Remote Work Experience
Health Insurance, Paid Time Off, Career Development
Customer Service Representative
Eunice Campos · HR Officer
Description

As a Customer Service Representative, your primary role is to provide exceptional support to customers in the custom printing industry. Our client is a leader in digital printing solutions, offering products such as heat transfer papers, vinyls, sublimation, and direct-to-garment (DTG) supplies.


  • Customer Interaction: Respond promptly and professionally to customer inquiries via phone, email, or in-person, addressing questions about products and services.
  • Order Processing: Accurately process customer orders, ensuring timely fulfillment and delivery.
  • Issue Resolution: Handle customer complaints and issues, providing effective solutions in line with company policies.
  • Product Knowledge: Maintain a thorough understanding of product offerings to assist customers effectively.
  • Record Maintenance: Keep detailed records of customer interactions, transactions, and feedback.
  • Team Collaboration: Work closely with sales, technical support, and other departments to enhance the customer experience.
Remote

Call Center Representative

₱20-25K[Monthly]
1-3 Yrs Exp
Diploma
Full-time
Kristen Marie Dela Cruz · Recruiter
KMDC Employment Services
BPO & Call Center
<50 Employees
Unfinanced / Angel
English Language | Customer Service | computer literate
Health Insurance, Family/Dependent Health, Life Insurance, Paid Holidays, Career Development, Performance Bonus
Call Center Representative
Kristen Marie Dela Cruz · Recruiter
Description
  • Answer incoming calls and assist customers with inquiries and issues.
  • Provide accurate product and service information to clients.
  • Document interactions in the call management system.
  • Resolve customer complaints efficiently and effectively.
  • Maintain a high level of professionalism and empathy.
  • Collaborate with team members to enhance customer experience.


Remote

US Trailer Customer Service Representative

₱35-45K[Monthly]
<1 Yr Exp
Edu not required
Full-time
Maricar Ygot · Global Recruiter
RecruitGo
Human Resources & Recruitment
>1000 Employees
Unfinanced / Angel
English Language | Customer Service | Problem Solving | Strong Work Ethic | Organizational Skills | Technical Skills
US Trailer Customer Service Representative
Maricar Ygot · Global Recruiter
Description
  • Manage and oversee the online coordination of trailers across the US and Canada to ensure smooth logistics operations.
  • Communicate effectively with American clients and stakeholders to address operational requirements and resolve issues.
  • Follow Standard Operating Procedures (SOPs) strictly to maintain quality and efficiency.
Remote

Customer Success Specialist

₱20-30K[Monthly]
3-5 Yrs Exp
Bachelor
Temp
Mia Enriquez · Head of Marketing
Online
TANGGapp
Banking & Financial Services
<50 Employees
Pre-Series A
Customer Service | Team Player | Account Management | Call Centre | Back Office Support
Paid Time Off, Parental and Family Leave, Unlimited or Flexible PTO, Career Development, Government Mandated Leave
Customer Success Specialist
Mia Enriquez · Head of Marketing
Description

As a Customer Success Specialist at TANGGapp, you will be the frontline connection between our platform and our users. Your role will focus on ensuring a seamless onboarding experience, fostering user engagement, and providing exceptional support to help customers maximize their use of TANGGapp’s remittance services. This temporary position is designed to address increased user engagement needs and strengthen customer relationships during high-demand periods.


Key Responsibilities:


Onboarding & Customer Engagement

  • Assist new users with account setup, KYC verification, and understanding key platform features.
  • Provide personalized onboarding experiences to ensure users feel confident navigating TANGGapp.

Customer Support

  • Respond to user inquiries via email, chat, and phone support channels.
  • Troubleshoot and resolve user issues related to transactions, account settings, and app features.
  • Escalate complex issues to technical or management teams as needed.

Retention & Proactive Outreach

  • Proactively reach out to users who have not completed their first transaction or who show signs of disengagement.
  • Conduct check-ins to gather feedback and address potential barriers to use.
  • Support promotional campaigns to re-engage inactive users.

Feedback Collection & Insights

  • Document user feedback to identify common issues and improvement opportunities.
  • Collaborate with internal teams to advocate for customer-focused enhancements.

Reporting & Analysis

  • Use tools like Freshdesk and Metabase to monitor user activity and generate actionable insights.
  • Provide regular updates on customer success metrics and trends.


Remote

Customer Service Representative

₱20-25K[Monthly]
<1 Yr Exp
High/Senior High School
Full-time
Chin R · Owner
Career Center
Human Resources & Recruitment
51-100 Employees
Unfinanced / Angel
English Language | Customer Service | Call Centre
Health Insurance, Paid Holidays, Career Development, Government Mandated Leave
Customer Service Representative
Chin R · Owner
Description

PLEASE READ VERY CAREFULLY BEFORE APPLYING.


THIS IS TEMPORARY WFH (EQUIPMENT PROVIDED) AND APPLICANTS MUST BE RESIDING WITHIN NCR AND NEARBY PROVINCES ONLY.


THIS IS VIRTUAL PROCESS


The Customer Service Representative position interfaces with customers via inbound calls or outbound calls, This position provides customer service support and resolution of routine problems regarding client's product or services.


  • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
  • Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
  • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
  • Maintain basic knowledge of client products and/or services
  • Prepare complete and accurate work including appropriately notating accounts as required
  • Participate in activities designed to improve customer satisfaction and business performance
  • Offer additional products and/or services
Remote

Credit Card Sales Representative

$2-4K[Monthly]
No Exp Required
Edu not required
Freelance
z z · HR Officer
Online
kupay
Banking & Financial Services
51-100 Employees
No financing required
Networking Skills
Unlimited or Flexible PTO, Career Development, Distributed team, Pay in Crypto
Credit Card Sales Representative
z z · HR Officer
Description
  • Engage potential customers to promote credit card products.
  • Provide detailed information on features, benefits, and fees.
  • Assist customers in completing applications and resolving inquiries.
  • Meet or exceed monthly sales targets.
  • Maintain up-to-date knowledge of market trends and credit card offerings.
  • Build and maintain strong customer relationships.
Remote

Customer Service Representative

₱20-25K[Monthly]
1-3 Yrs Exp
Diploma
Full-time
Erika Guillen · HR Officer
CreaThink Solutions Inc
BPO & Call Center
51-100 Employees
English Language | Customer Service | Sales Pipeline
Customer Service Representative
Erika Guillen · HR Officer
Description

Responsibilities:


 - Assist the claims department with the claims process, ensuring timely and accurate resolution.

 - Handle administrative tasks including managing tolls and parking tickets efficiently.

 - Provide excellent customer service via phone, email, and text, addressing customer inquiries and concerns promptly and professionally.

 - Contribute to marketing efforts by assisting with various tasks such as social media management, content creation, and promotional campaigns.

 - Collaborate with team members to ensure seamless operations and customer satisfaction.

- Perform additional duties and responsibilities as assigned.

 


Remote

Customer Support Specialist

$200-400[Monthly]
1-3 Yrs Exp
Bachelor
Full-time
Maverick LLC · HR Officer
Maverick Payment Solutions L.L.C-FZ
Accounting & Finance
51-100 Employees
Unfinanced / Angel
Conflict Resolution | Problem-Solving | Customer Service | Communication | Time Management | Critical Thinking | Communication and Interpersonal Skills
Paid Time Off, Career Development, Pay in Crypto, Performance Bonus
Customer Support Specialist
Maverick LLC · HR Officer
Description

We are looking for a reliable and detail-oriented Support Specialist to join our team remotely. In this role, you will be responsible for addressing user inquiries, resolving issues, and ensuring a positive experience for our customers. The ideal candidate will have excellent communication skills, a proactive approach to problem-solving, and a strong commitment to customer satisfaction.


  • Provide responsive support to users via email, chat, and phone.
  • Troubleshoot and resolve user issues promptly and effectively.
  • Collaborate with internal teams to escalate and resolve complex issues.
  • Maintain accurate records of user interactions and issues.
  • Identify common customer challenges and suggest solutions to improve the user experience.
  • Keep updated on product information to assist users accurately.
Remote

Mandarin/Chinese Speaker - Online Customer Service Representative

$1-1.2K[Monthly]
1-3 Yrs Exp
Bachelor
Full-time
Bismay Das · HR Manager
Pioneer Development Inc.
Information & Communication Technology
>1000 Employees
Series A
chinese | Customer Service | Problem Solving | Mandarin Speaking | Technical Skills | Sales Pipeline
Paid Time Off, Paid Holidays
Mandarin/Chinese Speaker - Online Customer Service Representative
Bismay Das · HR Manager
Description
  • Flexibly use various resources to develop new customers and screen effective customers
  • Understand the environment of each business trip location, expand the market customer base, and formulate work plans
  • Collect industry market information from various regions, and fully develop channels for the company's development
  • Maintain customer relationships, and cooperate with superiors to carry out the next step of work progress

Popular Jobs

Operations Associate

₱20-35K[Monthly]
3-5 Yrs Exp
Bachelor
John Lopez · Manager
Credit Pilipinas, Inc.
Banking & Financial Services
<50 Employees
Unfinanced / Angel
Customer Oriented,MS Office,Collaboration,Business Analysis,Computer Literate,Client Interviews,Reporting
Performance Bonus
Operations Associate
John Lopez · Manager
Description

We're looking for someone energetic and excited to work and learn in our team!


As a Operations Associate, you will:

  • Meet and maintain our relationships with new and existing clients - you will be their point person!
  • Prepare reports covering clients' backgrounds and highlighting crucial details that can make or break an application. These reports will be openly discussed with upper management.
  • Work closely with other departments (including Finance, Accounting, Legal, Marketing) as clients pass from one stage to next in the application process.
  • Be a dynamic part of the team, as a small company, you'll wear different hats and have the opportunity to really learn the business inside out!
  • Please note that this is not a work from home position since we value in person discussion and collaboration.

I.T Staff | Admin Officer

₱15-20K[Monthly]
1-3 Yrs Exp
Bachelor
Murielle Acabal · CEO
COSMETIQUE
Shopping & Retail
<50 Employees
Unfinanced / Angel
Communication,Microsoft Project,Solution,Data Management,Technical Management,Software Implementation,Hardware Implementation,Operation Management,Agile Project Management
I.T Staff | Admin Officer
Murielle Acabal · CEO
Description

An IT Technician is a professional who is responsible for installing, maintaining and repairing hardware & software components of the organizations computers. They also support these systems through remote access or site visits as needed by management teams within their company.


Responsibilities

• Set up workstations with computers and necessary peripheral devices (routers, printers etc.)

• Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality

• Install and configure appropriate software and functions according to specifications

• Develop and maintain local networks in ways that optimize performance

• Ensure security and privacy of networks and computer systems

• Provide orientation and guidance to users on how to operate new software and computer equipment

• Organize and schedule upgrades and maintenance without deterring others from completing their work

• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)

• Maintain records/logs of repairs and fixes and maintenance schedule

• Identify computer or network equipment shortages and place orders

* Editing Lazada & Shopee Platforms and other related Websites

Sales Assistant/Sales Clerk

₱15-20K[Monthly]
1-3 Yrs Exp
Bachelor
Murielle Acabal · CEO
COSMETIQUE
Shopping & Retail
<50 Employees
Unfinanced / Angel
Help Desk,Social Media,Creative Problem Solving,Salesforce,Cold Calling,Presentation,Sales Management,Sales Support,Sales Training,Negotiation
Commission
Sales Assistant/Sales Clerk
Murielle Acabal · CEO
Description
  • Greeting customers and offering assistance
  • Recommending products or merchandise to help customers
  • Answering questions and addressing concerns
  • Informing customers about sales, promotions and policies
  • Demonstrating how products work
  • Taking payments for purchases and packaging purchases
  • Stocking merchandise and creating displays
  • Taking inventory and monitoring sales floor
Remote

Online English Teacher

₱15-30K[Monthly]
1-3 Yrs Exp
Bachelor
Nguyen Van Tri · HR Manager
TALK ENGLISH VIETNAM
Training & Education
<50 Employees
Unfinanced / Angel
Online Teaching,One-to-One Teaching,English
Commission, Performance Bonus
Online English Teacher
Nguyen Van Tri · HR Manager
Description

TALKENGLISH.VN offers 1-on-1 online English courses that connect more than 8,000 students and experienced, well-trained foreign teachers. You can study anytime, anywhere, choose flexible study hours 6h-23h and design personalized learning programs. Talk English wants to build the leading online English school in Vietnam, helping people to increase their listening reflexes, improve their proficiency and use English fluently as a native language.


  • Teaching location: via Skype.
  • Courses: English for children and teenagers, English Communication for adults, etc. (experienced in teaching Business English, TOEIC, TOEFL, IELTS are major advantages).
  • Classes: 1 to 1.
  • Time to start: As soon as possible


Benefits:

  • Flexible schedules and working locations.
  • Salary: Negotiable.
  • Competitive rate.
  • Provided training
  • Long term contract.


How to apply

Interested applicants please send us your CV including a recent photo, a cover letter, a copy of your passport and copies of your certificates

Remote

Remote Entry Level Recruiter

₱10-20K[Monthly]
No Exp Required
Edu not required
Zazrow Corporation · Recruiter
Zazrow Corporation
Human Resources & Recruitment
<50 Employees
English Language
Remote Entry Level Recruiter
Zazrow Corporation · Recruiter
Description

Our company is looking for a remote entry level recruiter to join our team! We are looking for someone that enjoys working with people and is looking for growth and a career opportunity in the Human Resources and Recruitment industry. This is a full-time work from home position!


Main responsibilities are:

  • Interview scheduling, managing calls, email and text campaigns
  • Sourcing of resumes, job posting ads and screening for assigned positions.
  • Conduct pre-screening phone interviews with potential candidates.
  • Train and develop new recruits.


Prior experience in recruiting, customer service or sales is preferred but not required. We are looking for someone to start as soon as possible, we provide full training and growth opportunities.

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3-5 Yrs Exp
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