Job Title: Call Center Agent

Company Overview: We are a leading staffing company in the BPO and Call Center industry, dedicated to connecting talent with opportunities. Our mission is to provide exceptional service, streamline communication, and ensure client satisfaction.

Key Responsibilities:

• Handle inbound and outbound calls with professionalism.
• Resolve customer inquiries effectively and efficiently.
• Document interactions accurately in the system.
• Collaborate with team members to improve service quality.
• Assist in training new staff as needed.

• Job Title: Call Center Agent
• Educational Qualifications: Bachelor’s degree in any field.
• Experience Level: No prior experience required; training provided.
• Skills and Competencies: Strong communication, customer service, teamwork, problem-solving, and a solid work ethic.
• Responsibilities and Duties: Handle customer inquiries, provide solutions, and maintain satisfaction.
• Working Conditions: Office environment, mostly phone-based interactions, potential shift work.
• Qualities and Traits: Positive attitude, patience, adaptability, and willingness to learn.