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Technical Support Representative
Must have actual/real-time experience in the following areas for at least 3 years
IT Specialist
Lealsight LLC is seeking a proactive IT Specialist to support our technology infrastructure and ensure optimal system performance. The successful candidate will be responsible for troubleshooting, maintaining, and implementing IT solutions.
Key Responsibilities:
JR-14589: Level 2 Tech Support Specialist | WFH
We’re Hiring: Level 2 Tech Support Specialist
Transform your workspace and your career—join us for a flexible work-from-home role that fits your lifestyle!
We are currently on the lookout for a Level 2 Tech Support Specialist to join our team at Cloudstaff, the #1 workplace everywhere! Get hired from now until December 2024 and get 2 tickets for you and your loved one to this year's year-end party at The Philippine Arena featuring global musicians, Air Supply.
Role: Level 2 Tech Support Specialist
Work Arrangement: Work from home
Schedule: Night shift
Job Summary: We’re looking for someone that has experience with smaller companies and is well rounded in different aspects of IT. Someone that is a problem solver and likes to take the initiative.
The Level 2 Tech Support Specialist is responsible for providing advanced technical support and troubleshooting services to resolve complex issues that cannot be addressed by Level 1 support. This role involves diagnosing and resolving software, hardware, and network-related problems, as well as escalating issues to higher-level support when necessary. The Level 2 Tech Support Specialist plays a crucial role in ensuring the efficient operation of IT systems and providing excellent customer support experience.
1. Technical Support:
- Provide advanced troubleshooting and support for software, hardware, security, network, and server issues.
- Diagnose and resolve technical issues through detailed analysis and problem-solving, and effective use of internal tools.
- Document issues, troubleshooting steps, solutions, reference external resources used/followed, and processes to improve future support efforts.
2. Customer Service:
- Communicate effectively with customers to understand their technical issues and provide timely resolutions.
- Ensure high levels of customer satisfaction by providing professional and friendly support.
- Educate customers on best practices and preventive measures to avoid recurring issues.
3. System Maintenance and Updates:
- Perform regular system maintenance and updates to ensure optimal performance.
- Assist with the deployment of software updates, patches, and configuration changes.
- Monitor system performance and proactively address potential issues.
4. Teamwork, Collaboration, and Escalation:
- Collaborate with other IT team members to resolve complex technical issues.
- Escalate unresolved issues to Level 3 support or specialized teams as necessary.
- Provide detailed information and context to higher-level support to facilitate quicker resolution.
- Meet and exceed the KPI targets set by the client and the Service Manager
5. Training and Documentation:
- Develop and maintain documentation for common issues and solutions.
- Train Level 1 support staff on new technologies and advanced troubleshooting techniques.
- Stay updated with the latest technology trends and advancements in IT support.
6. Adherence to Internal Procedures
- Follow Standard Operating Procedures (SOPs) for daily, weekly, and other recurring tasks
- Full compliance to all our Security Procedures and Keeping a Vigilant Eye for Security Issues
- Full compliance to internal House Rules / Code of conduct
IT Helpdesk, Day shift, 100% work at home
Sales Technical Support
Operations Support (Real Time Analyst)
We are seeking a highly motivated and detail-oriented Operations Support (Real Time Analyst) to join our team in the dynamic environment of a Virtual Call Center Campaign. The primary responsibilities of this role involve efficient dialer monitoring, conducting calling audits, real-time monitoring and, reporting and analytics .
Who We Are
M-Power Solutions is more than just a company – we're a family of innovators, go-getters, and dream-chasers. Our mission? To empower businesses and individuals to reach their full potential through cutting-edge CRM and marketing automation solutions.
Our Core 4 Dedications
Key Responsibilities:
Dialer Monitoring:
Real-Time Monitoring:
Calling Audits (10%-20% of the role):
Reporting and Analytics
Preferred Qualifications:
Work Hours:
Compensation:
Benefits:
Opportunity! All our positions have multi-tiered levels so you can get promoted in a matter of months. You get a detailed breakdown of what the qualifications are for every position and their respected levels, as well as the requirements and responsibilities that come with them.
Growth! After graduating training, all employees get a dedicated Grow Plan for the year that breaks down the annual goal into actionable weekly tasks.
Software Support Specialist (Transport/Logistics) - WFH
We will reach out to you via the email address provided in your resume should you qualify for the next steps of your application.
About the Role:
Setting up the software correctly and debugging why the software did something. The role will occasionally require building small scripts using JS.
Working Arrangement: Permanent Remote
Shift Schedule: Monday - Friday. 2:00 PM - 11:00 PM
*Terms and conditions apply
IT Professional – Recruitment Tracking System Developer
We are looking for an experienced IT professional to design and implement an internal tracking system tailored for our recruitment process. The successful candidate will collaborate with the HR and recruitment teams to understand the requirements and develop a solution that optimizes candidate management, streamlines communication, and tracks progress across all recruitment stages.
Key Responsibilities:
Technical Database Engineer
REMOTE FULL-TIME. A company based in Canada is looking for its European-based client (3D printing company), a Technical Database Engineer.
The successful candidate will focus on the development. The testing on the physical machines will be done by the client's engineers.
RESPONSIBILITIES:
Technical Writer
Product Management (IT) Intern
New Product Development
Product Execution
User Experience and Customer Feedback
Customer Support Specialist
About the Role:
We are looking for a reliable and detail-oriented Support Specialist to join our team remotely. In this role, you will be responsible for addressing user inquiries, resolving issues, and ensuring a positive experience for our customers. The ideal candidate will have excellent communication skills, a proactive approach to problem-solving, and a strong commitment to customer satisfaction.
Key Responsibilities:
Talent Acquisition Officer
As a Talent Acquisition Officer, you will be responsible for attracting and identifying top
talent for our National Disability Insurance Scheme (NDIS) registered company. You will
manage the end-to-end recruitment process from job posting to offer letter, while building
strong relationships with hiring managers and candidates. Additionally, you will be
responsible for developing and implementing recruitment strategies to attract diverse
candidates, ensuring compliance with all relevant laws and regulation. This role involves working closely with internal stakeholders to understand staffing needs, sourcing candidates, and ensuring that all hires meet NDIS standards and requirements. The Talent Acquisition Officer will also ensure a smooth onboarding process and promote the organization’s employer brand within the NDIS space
Technical Inside Sales Representative
Company Description
Treantly is a Canadian-based recruitment agency that facilitates the connection between businesses in North America and exceptional remote staff in the Philippines.
The Technology Inside Sales Representative will be responsible for engaging with clients,
understanding their technical needs, and ensuring that the right products are recommended and
delivered. This role involves creating detailed proposals, asking the right questions to avoid
technical mismatches, and providing excellent customer service throughout the sales process.
The successful candidate will also collaborate closely with the sales and procurement teams to
ensure a smooth ordering process.
Must-Have Requirements:
● Strong understanding of technology products, including hardware (e.g., monitors,laptops), and the ability to troubleshoot basic compatibility issues.
● Proven experience in inside sales, preferably within the technology sector.
● Excellent communication skills with the ability to ask key technical questions to ensurethe right products are ordered.
● Experience with procurement processes, including placing orders, managing vendorrelationships, and following up on deliveries.
● Strong attention to detail and problem-solving skills to handle technical inquiries andcustomer concerns.
● Ability to work independently in a remote environment while maintaining strong customerFocus.
● Previous experience working with tech companies or in tech sales roles.
What we Offer:
Work Hours:
Customer Service Support | Non Voice / Back Office | Bacolod | up to P17K*
As a Customer Support Representative at Ubiquity Bacolod, you will play a crucial role in ensuring customer satisfaction and success. You will be responsible for providing exceptional support, troubleshooting technical issues, and assisting customers in adopting our products.
Perks & Benefits:
Remote Entry Level Recruiter
Our company is looking for a remote entry level recruiter to join our team! We are looking for someone that enjoys working with people and is looking for growth and a career opportunity in the Human Resources and Recruitment industry. This is a full-time work from home position!
Main responsibilities are:
Prior experience in recruiting, customer service or sales is preferred but not required. We are looking for someone to start as soon as possible, we provide full training and growth opportunities.
Data Encoder - Back Office Support | With Performance Incentives (Shaw)
Job Highlights:
Go further with Foundever
Are you ready to move your career forward? At Foundever, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.
APPLY NOW AND GET INTERVIEWED VIA ZOOM!
Source of Application: BOSSJOB
Freelance Text-based Tutors (Non-Voice)
Course Hero is growing our global team of tutors! Course Hero is hiring experts in a wide variety of subjects who want to leverage their knowledge to answer text-based questions and support our community of 20+ million students.
As a tutor on Course Hero, you will choose the subjects in which you want to answer questions. You will then select questions and provide text-based answers and explanations to students who need help better understanding the questions, topics, and subjects they are studying.
The benefits of being a tutor on Course Hero include:
We are currently looking for experts from these Subjects:
Encoder
A Data Encoder is another name for a data entry clerk. Typically, a data encoder is responsible for compiling, sorting and processing data. Encoders may also need to do filing and organizing as part of their job duties. This career is suitable for a highly organized individual with solid computer and typing skills and keen attention to detail.
Ubiquity Global Services, Inc.
Zazrow Corporation
Foundever™
Course Hero
WhistlerFoods Corporation