Grounded in no-BS, scientifically-backed solutions, Finberty empowers financial advisors to build teams, generate quality leads, and create meaningful engagement with customers like never before.

We don’t just rely on traditional methods; we challenge them. This approach is deeply woven into our culture. We're straightforward (no-BS, to be exact), evidence-driven, and GREAT.

The GREAT Finberty Culture

• Growth Mindset: We believe in the potential of every individual to grow, learn, and evolve.
• Reliability: Take full ownership of what you do and how you do it
• Empathy: We understand and care deeply, not just for our clients, but for every member of our team.
• Action-Driven: We’re not about words; we're about doing. Results speak louder.
• Teamwork: Collaboration is at our core. Together, we achieve more.

Role Overview

We’re looking for a dynamic and growth-minded individual to join our team as a LinkedIn Content Writer. This role is ideal for someone with a natural affinity for language, a willingness to learn quickly, and a desire to help our clients communicate their value and build authentic connections through LinkedIn posts.

We have a proven, structured system for creating impactful content through guided prompts. Experience in LinkedIn content creation is not mandatory; what matters is your curiosity, adaptability, and ability to iterate and improve rapidly.

Responsibilities

• Content Creation: Write concise, engaging, and audience-tailored LinkedIn posts for our clients, leveraging our proprietary content creation system.
• Client Collaboration: Work with clients to understand their voice, goals, and messaging needs to create authentic content.
• Feedback Iteration: Actively incorporate feedback from clients and internal teams to refine content.
• Learning & Growth: Quickly adapt to our framework and actively seek ways to improve the effectiveness of posts.
• Trend Awareness: Stay updated on LinkedIn trends, platform changes, and effective communication styles.
• Consistency & Quality: Ensure all content aligns with client objectives, is grammatically flawless, and resonates with target audiences.

Schedule:

• This is a full-time role.
• Mondays to Fridays from 9 am to 6 pm (excluding Singapore Public Holidays)
• Weekly Meetings in the Singapore Timezone (GMT+8)

Location: This is a remote job

As a Talent Acquisition Officer, you will be responsible for attracting and identifying top 

talent for our National Disability Insurance Scheme (NDIS) registered company. You will 

manage the end-to-end recruitment process from job posting to offer letter, while building 

strong relationships with hiring managers and candidates. Additionally, you will be 

responsible for developing and implementing recruitment strategies to attract diverse 

candidates, ensuring compliance with all relevant laws and regulation. This role involves working closely with internal stakeholders to understand staffing needs, sourcing candidates, and ensuring that all hires meet NDIS standards and requirements. The Talent Acquisition Officer will also ensure a smooth onboarding process and promote the organization’s employer brand within the NDIS space

Key Responsibilities:

• End-to-End Recruitment:
• Manage the entire recruitment process, including job posting, sourcing, screening, interviewing, and extending offers to candidates for various roles, such as support workers, care coordinators, and allied health professionals.
• Ensure candidates meet the specific requirements of NDIS participant care plans, such as necessary qualifications and experience with disability support.
• Sourcing and Attracting Talent:
• Develop and implement sourcing strategies to attract qualified candidates, including using online job boards, social media platforms, and industry-specific networking channels.
• Build and maintain a talent pool for ongoing NDIS-related staffing needs, with a focus on hard-to-fill positions such as specialist disability support roles.
• Compliance and Documentation:
• Ensure all candidates undergo the necessary pre-employment checks, including NDIS Worker Screening Checks, Working with Children Checks, First Aid certifications, and other relevant background checks.
• Maintain accurate records of all recruitment activities in compliance with NDIS standards and internal company policies.
• Candidate Screening and Interviewing:
• Conduct initial screening and interviews, evaluating candidates based on their qualifications, experience, and alignment with the organization’s values.
• Ensure that candidates are empathetic, culturally sensitive, and committed to providing high-quality care to NDIS participants.
• Collaboration with Internal Teams:
• Work closely with hiring managers and NDIS service coordinators to understand specific staffing needs and participant requirements.
• Provide expert advice on market trends, talent availability, and recruitment best practices in the disability support sector.
• Onboarding and Support:
• Coordinate the onboarding process for new hires, ensuring they have the necessary training and clearances to start their roles.
• Ensure new employees understand the NDIS participant care plans and are familiar with the organization’s processes, policies, and values.
• Employer Branding and Networking:
• Promote the organization as an employer of choice within the NDIS industry, enhancing the company’s reputation through positive candidate experiences and engagement in industry events.
• Reporting and Analytics:
• Track key recruitment metrics, such as time-to-fill, quality of hire, and retention rates, to continuously improve the recruitment process.
• Provide regular reports on hiring progress, recruitment challenges, and market trends to HR leadership and department heads.

Rx Valet is an early stage us based company revolutionizing the way people pay for prescription medicine. Our product provides users complete pricing transparency on their medications, and can save them up to 90% at any pharmacy nationwide with a few taps in our app, web, or customer service center.

Our core mission is to delight our customers and turn them into Raving fans. You are our customer's advocate and Rx Valet's champion. You will field calls from pharmacies, providers, and customers, and in each case, we are looking to you to ensure each interaction is a positive experience. We understand that in order to do this, we must work closely with pharmacies to ensure claims can be processed quickly and effectively so our customers receive the best experience. You are Rx Valet's champion with the pharmacy. You will field calls from pharmacies and assist with any pharmacy processing questions that may arise. We are looking to you to be an expert on how Rx Valet is processed and create positive relationships with our pharmacies by assisting them in filling our customers medications.

• Intimately learn all aspects of our product, business and process and become a subject matter expert.
• Willingness to help solve problems with a positive attitude.
• Field calls from a variety of sources, from doctors to pharmacies to patients
• Obtain a fundamental understanding of the Rx Valet drug database for quick patient and pharmacy assistance.
• Work closely with pharmacists and patients to process claims and resolve errors that may occur during processing.
• Solve issues independently when they fall outside of script.
• Intimately learn all aspects of our product, business and process and become subject matter expert.

Job Type and Working Hours:

Full Time

Monday-Friday, 7:00 am-10:00 pm EST (U.S. Eastern Standard Time) and some weekends. (a 40 hour workweek)

As a Wealth Management Specialist, you will guide clients in making sound financial decisions by providing expert advice on financial planning, investments, insurance, and other financial solutions. Your role is to understand each client’s unique financial goals and tailor strategies to help them achieve financial security and success.

Key Responsibilities:

• Client Relationship Management:
• Build and maintain relationships with individual and corporate clients.
• Conduct financial needs analysis to understand clients’ goals and risk tolerance.
• Provide ongoing support and updates to clients as their financial situations evolve.
• Financial Planning and Advisory:
• Develop customized financial plans for clients, including savings, investments, insurance, and retirement plans.
• Offer advice on risk management and wealth-building strategies.
• Educate clients about market trends, product offerings, and financial best practices.
• Sales and Business Development:
• Proactively identify new clients through networking, referrals, and lead generation.
• Present and promote financial products that align with clients' needs.
• Meet or exceed sales targets and contribute to the team’s overall performance.
• Training and Development:
• Participate in training programs to stay updated on financial products, market conditions, and industry regulations.
• Obtain necessary certifications and licenses to practice as a financial advisor.

Company Overview

Glyph Community is a children's charity based in Singapore, dedicated to improving the lives of underprivileged children through non-academic programmes.

Position Overview

We seek a talented and dedicated Social Media Specialist to join our team remotely in the Philippines / Malaysia. The ideal candidate is passionate about social media, creative, and committed to positively impacting children's lives. You will play a crucial role in enhancing our online presence, engaging with our audience, and driving awareness of our charity's mission and programs.

1. Develop and implement social media strategies to promote our charity's initiatives, events, and fundraising campaigns.

2. Create engaging and compelling content for social media platforms, including Facebook, Instagram, TikTok, and LinkedIn.

3. Manage day-to-day social media activities, including content scheduling, posting, monitoring, and responding to comments and messages.

4. Collaborate with the marketing and communications team to ensure alignment of social media efforts with overall branding and messaging.

5. Monitor social media trends, analyze performance metrics, and generate reports to track progress and optimize strategies.

6. Stay updated on social media best practices, platform updates, and industry trends to continuously improve our social media presence.

7. Support other marketing and communications initiatives as needed.

This is a remote position based in the Philippines. The Social Media Specialist will report to the General Manager based in Singapore. You may have to visit Singapore for special events and the festive season.

Application Process

1. Case Study
2. Interview (2 rounds)

This position requires you to have the ability to sell, we hope that you have a relatively good ability to promote various activities and content of the community, if you have a lot of promotion channels, even better.

This is a flexible part-time position within the community that does not offer a base salary; your compensation depends on the contributions you make to the community, and there is no upper limit on your earnings.

Base:

Remote

Project Description:

DecentraMind is a web3 contribution market for real builders and a place to help projects to build better communities by progressive ownership model.

In short, progressive ownership proposes a fairer and more efficient community token distribution model than the airdrop model.

DecentraMind is precisely a decentralized home that helps projects including any meme use progressive ownership to build communities through the process system.

• Provide 24/7 quality customer service globally for all clients and members. Close coordination with providers for claims evaluation and case management.
• Front line representative.
• Claims adjudication based on the procedure and medical plan coverage.
• Handle calls from clients, members and providers.
• Establish a good rapport and assist members with their queries/concerns from all communication platforms.
• Ensure all emails and concerns are attended timely.
• Extract claims utilization reports.

• Engage customers and provide exceptional service to enhance their shopping experience.
• Assist in product selection, answering queries, and processing transactions efficiently.
• Collaborate with the team to meet sales goals and maintain store presentation.
• Educate customers about services related to human resources and recruitment.
• Stay informed about industry trends to better assist clients and drive sales.

Job Title: Customer Care Representative

Job Summary:

Provide exceptional customer service, resolving inquiries, and addressing concerns via phone, email, chat, or in-person. Ensure customer satisfaction, loyalty, and retention.

Key Responsibilities:

Customer Interaction:

1. Respond to customer inquiries promptly and professionally.
2. Resolve issues efficiently, escalating complex problems to supervisors.
3. Provide accurate product/service information.
4. Offer personalized solutions, recommendations, and alternatives.

Communication:

1. Maintain clear, concise, and friendly communication.
2. Active listening, empathy, and conflict resolution.
3. Clarify customer concerns, asking relevant questions.

Problem-Solving:

1. Troubleshoot and resolve customer complaints.
2. Collaborate with internal teams (e.g., sales, technical) for resolution.
3. Propose solutions, implementing corrective actions.

Documentation:

1. Accurately log customer interactions in CRM/database.
2. Update customer records, ensuring data integrity.
3. Maintain records of resolutions, feedback, and suggestions.

Quality Assurance:

1. Adhere to quality standards, procedures, and policies.
2. Participate in quality improvement initiatives.
3. Identify areas for process enhancements.

• Conduct performance review to assess employee performance
• In charged of detailed record of performance appraisals
• Regularly review progress of performance, use of performance data analytics to identify trends
• To provide continuous constructive feedback to employees in their performance
• Conducts re-training for the non performing employees

• Answer calls and resolve customer issues quickly using helpful techniques.
• Make each call personal and focus on adding value for the customer.
• Use proactive techniques to keep customers satisfied and ensure they see the value of the service.
• Continuously improve knowledge and participate in training to stay updated.
• Use company systems to resolve issues, escalating when necessary.
• Adhere to company guidelines and maintain a positive attitude.

The Customer Care - Social Media Account role involves managing customer interactions across various social media platforms, ensuring timely and effective responses to inquiries, complaints, and feedback. Responsibilities include monitoring social media channels, providing excellent support, resolving issues, and fostering positive customer experiences. This position requires strong communication skills, problem-solving abilities, and a deep understanding of social media trends to represent the brand professionally and maintain customer satisfaction.

Work Setup:

• Onsite - Makati
• Two consecutive days off

Salary and Benefits:

• ₱21,000 basic salary + ₱2,000 Allowance
• Life Insurance starting on Day 1
• HMO coverage, including two dependents, is free upon regularization
• Free shuttle service
• Sick leave convertible to cash
• Additional ₱1,000 added to the basic salary upon regularization
• 20% night differential

Signing Bonus: 20,000

• Processing customer payments and issuing receipts.
• Responding to walk-in customer inquiries.
• Adherence to business partner collection policies.
• Complying with end-day balance remittance procedures.
• Conducting site collection activities.
• Promoting BuyAni express pay as alternative payment.
• Resolving tickets assigned to collection team.
• Utilizing CRI Ticketing system.
• Complying with management's learning programs.
• Adherence to data privacy rules.
• Observing company rules and regulations.
• Willingness to perform additional tasks as required.

• Delivery of sales target
• Responsible for assisting homebuyers with product information.
• Assist client viewing and project presentation.
• Answer incoming calls, messages or email inquiries from prospective homebuyers.
• Efficiency in initial screening of loan documents.
• Brokers relationship and accreditation.
• Provides assistance to accredited broker's in presenting the project details to clients.
• Accomplishes and submits daily, weekly, and monthly reports.

ACTUAL SALARY RANGE: PHP 16,000.00 - PHP 19,000.00