This is a full-time hybrid role as a Usage and Loyalty Officer at BPI Direct BanKo. The Usage and Loyalty Officer's primary responsibility is to develop and implement strategies to increase customer loyalty and engagement. This person will also be responsible for managing and administering reward programs to incentivize customer behavior.
Duties will include:
-Identifying customer preferences and trends to identify opportunities
-Developing and executing loyalty programs that align with the business objectives
-Collaborating with cross-functional teams to ensure seamless program integration across all customer touchpoints
-Analyzing customer data to optimize program effectiveness
-Monitoring and reporting on program performance, making recommendations for improvement
-Communicating program updates and successes to key stakeholders
Charee Gaile Soriano
BPI Direct BanKoHr compensation and benefits specialist
Active this month
BPI Direct BanKo Inc., A Savings Bank, 4th Floor, BanKo Center, 220 Ortigas Ave, San Juan, 1503 Metro Manila, Philippines
Posted on 15 October 2024
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