Customer Service Representative

₱20-25K[Monthly]
On-site - MakatiFull-timeNo Exp RequiredHigh/Senior High School
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Job Description

English LanguageCustomer ServiceTeam PlayerSalesforceAccount ManagementStrong Work EthicTechnical SkillsPeople SkillsInterpersonal SkillsCall Centre

Description

Description :

Pelicen Inc. is currently seeking an ambitious, proactive, self-motivated and target driven Outbound Sales Agents. We specialize in teaching beginner-advanced candidates how to build a secondary or primary income via the financial market through our technology solutions. We have a fantastic and driven team, made up some of the best in the industry with a wealth of experience. We offer great basic and commission percentages plus bonus payments.


We are looking to hire ONLY individuals who are seeking a fun, yet rewarding and hardworking environment. If you are energetic and have a strong desire to work in a fun, inclusive, and dynamic working environment then you are the ideal candidate for the role. As an Outbound Sales Agent you will play a crucial role within the Forex Trading onboarding process. All leads have opted in to hear about the company’s wide range of trading education programs.


Responsibilities will include (but not be limited to):

  • Contacting potential or existing customers to inform them about a product or service
  • Hunt for business opportunities through a high volume (100-150+ calls per day) of outbound activity in a metric-driven sales process
  • Being knowledgeable about products and services offered by the business and the market trends
  • Provide excellent customer service in a friendly and courteous manner
  • Solicit sales, provide information about products and services, or handle complaints
  • Ask questions to understand customer requirements and close sales
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Gathering and documenting customer information, payment methods, purchases, and reactions to products
  • Negotiating and closing sales and establishing new customer accounts


Requirements

Requirement :

  • A minimum of at least 6 months to 1 year experience in outbound sales
  • We accept newbies with Customer Service experience in other industry
  • A minimum of one (1) year experience in B2B Sales in a BPO company preferable with experience in a Forex industry
  • Self-starter with a sale ‘’hunter’’ mentality
  • Highly coachable
  • Ability to learn about products and services and describe/explain them to prospects
  • Ability to use Sales CRM tools
  • Excellent listening, verbal, and written communication skills
  • Excellent Telephone Manner
  • Strong Organizational and time management skills
  • Ability to work independently with little or no supervision
  • Cool tempered and able to handle rejections
  • High degree of professionalism, with a confident and assertive style
  • Willing to work onsite from Monday to Friday from 12:00nn to 9:00pm shift


Pelicen Inc.

Pelicen Inc.HR Manager

Working Location

8th Floor, Petron Megaplaza. Petron Megaplaza, 358 Sen. Gil J. Puyat Ave, Makati, 1227 Metro Manila, Philippines

Benefits

  • Employee Recognition and Rewards

    Commission, Performance Bonus

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Professional Development

    Job Training, Professional Development

Posted on 23 October 2024

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