This is a full-time hybrid role as a Usage and Loyalty Officer at BPI Direct BanKo. The Usage and Loyalty Officer's primary responsibility is to develop and implement strategies to increase customer loyalty and engagement. This person will also be responsible for managing and administering reward programs to incentivize customer behavior.

Duties will include:

-Identifying customer preferences and trends to identify opportunities

-Developing and executing loyalty programs that align with the business objectives

-Collaborating with cross-functional teams to ensure seamless program integration across all customer touchpoints

-Analyzing customer data to optimize program effectiveness

-Monitoring and reporting on program performance, making recommendations for improvement

-Communicating program updates and successes to key stakeholders

• Experience in customer loyalty programs and rewards
• Dealt with DTI is a plus
• Bachelor's degree in Finance, Business, Economics, or related field