At 9 Dynasty Group Inc., a leader in the entertainment industry, we are seeking a dedicated IT Technical Support professional. You will play a key role in ensuring seamless technology operations within our dynamic environment.

• Provide technical support to staff and clients, addressing hardware and software issues.
• Install, configure, and maintain IT infrastructure and systems.
• Diagnose and resolve technical problems in a timely manner.
• Assist in IT project implementations and upgrades.
• Document support processes and maintain knowledge base.

• Job Title: IT Technical Support
• Educational Qualifications: Minimum Diploma degree in IT or related field.
• Experience Level: Less than 1 year of experience preferred.
• Skills and Competencies: Strong technical skills, proficiency in computer systems, and excellent communication abilities.
• Responsibilities and Duties: Provide technical assistance, troubleshoot issues, and assist users with IT-related problems.
• Working Conditions: Office environment with potential on-site support required.
• Qualities and Traits: Problem-solving mindset, adaptability, and a customer-oriented attitude are essential.