Customer Service Representative

₱30-60K[Monthly]
On-site - MakatiFull-timeNo Exp RequiredEdu not required
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Job Description

English LanguageCustomer ServiceOrganizational SkillsInterpersonal SkillsCall CentreStrong Work Ethic

Description

  • Provide exceptional customer support via phone, email, and chat.
  • Resolve customer inquiries and issues promptly and accurately.
  • Collaborate with team members to enhance service delivery.
  • Maintain detailed records of customer interactions.
  • Participate in ongoing training to improve skills and product knowledge.
  • Promote a positive company image by delivering outstanding service.
Linknex Global Services Inc. is a leading player in the BPO & Call Center industry, known for its commitment to quality and customer satisfaction.

Requirements

  • Job Title: Customer Service Representative
  • Educational Qualifications: Minimum education level; degree not required.
  • Experience Level: No prior experience necessary; training provided.
  • Skills and Competencies: Proficient in English, strong customer service orientation, excellent organizational abilities, exceptional interpersonal skills, and call center familiarity.
  • Responsibilities and Duties: Handle customer inquiries, resolve issues, maintain records, and provide product information.
  • Working Conditions: Fast-paced environment, potential for remote work, flexible hours available.
  • Qualities and Traits: Strong work ethic, patience, adaptability, and a positive attitude.

Ann Vorte

Linknex Global Services Inc.HR Officer

Working Location

NA, 6789 Ayala Ave. 6789 Ayala Ave, Makati, 1206 Metro Manila, Philippines

Benefits

  • Allowances

    Meal Allowance

  • Employee Recognition and Rewards

    Commission, Performance Bonus, Employee of the Month Award

  • Government Mandated Benefits

    13th Month Pay, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Others

    Office Parties

  • Perks Benefits

    Company Equipment, Free Meals, Training Subsidy

  • Professional Development

    Job Training

  • Time Off & Leave

    Bereavement Leave, Birthday Leave, Sick Leave, Vacation Leave

Read More

Posted on 09 November 2024

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Linknex Global Services Inc.

Unfinanced / Angel

<50 Employees

BPO & Call Center

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