CSR | Customer Service with 10K Sign on bonus

₱20-30K[Monthly]
On-site - MakatiFull-time<1 Yr ExpHigh/Senior High School
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Job Description

English LanguageCustomer ServiceProblem SolvingTeam PlayerCall Centre

Description

Peak Outsourcing, a leader in the BPO & Call Center industry, is seeking a dedicated Call Center Representative. The ideal candidate will thrive in a fast-paced environment delivering exceptional customer service.
  • Manage inbound and outbound calls with professionalism.
  • Resolve customer inquiries and provide product information.
  • Maintain accurate records of customer interactions.
  • Collaborate with team members to enhance service quality.
  • Meet performance metrics and targets consistently.

Requirement

  • Educational Qualifications: Minimum of a High School diploma or Senior High School degree.
  • Experience Level: Less than 6 months of relevant experience in a call center environment.
  • Skills and Competencies: Proficient in English language, exceptional customer service abilities, effective problem-solving skills, and a strong team player.
  • Responsibilities and Duties: Answer customer inquiries, resolve issues, and provide information while maintaining a positive experience.
  • Working Conditions: Office environment with a combination of phone and computer work.
  • Qualities and Traits: Excellent communication skills, patience, adaptability, and a strong desire to help customers.

Jomar Dela Torre

Sourcing OfficerPeak Outsourcing

Working Location

18F, Peak Outsourcing Philippines, 8741, 18F, Citibank Center, 1226 Paseo de Roxas, Makati, Metro Manila, Philippines

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Employee of the Month Award, Employee Recognition Program, Holiday Gifts

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Perks Benefits

    Company Equipment, Sleeping Quarters

  • Professional Development

    Professional Development

  • Time Off & Leave

    Sick Leave, Vacation Leave

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Posted on 14 November 2024

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