CSR | Customer Service with 10K Sign on bonus

₱20-30K[Monthly]
On-site - MakatiFull-time<1 Yr ExpHigh/Senior High School
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Job Description

English LanguageCustomer ServiceProblem SolvingTeam PlayerCall Centre

Description

Peak Outsourcing, a leader in the BPO & Call Center industry, is seeking a dedicated Call Center Representative. The ideal candidate will thrive in a fast-paced environment delivering exceptional customer service.
  • Manage inbound and outbound calls with professionalism.
  • Resolve customer inquiries and provide product information.
  • Maintain accurate records of customer interactions.
  • Collaborate with team members to enhance service quality.
  • Meet performance metrics and targets consistently.

Requirements

  • Educational Qualifications: Minimum of a High School diploma or Senior High School degree.
  • Experience Level: Less than 6 months of relevant experience in a call center environment.
  • Skills and Competencies: Proficient in English language, exceptional customer service abilities, effective problem-solving skills, and a strong team player.
  • Responsibilities and Duties: Answer customer inquiries, resolve issues, and provide information while maintaining a positive experience.
  • Working Conditions: Office environment with a combination of phone and computer work.
  • Qualities and Traits: Excellent communication skills, patience, adaptability, and a strong desire to help customers.

Jomar Dela Torre

Peak OutsourcingHR Officer

Active today

Working Location

18F, Peak Outsourcing Philippines, 8741, 18F, Citibank Center, 1226 Paseo de Roxas, Makati, Metro Manila, Philippines

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Employee of the Month Award, Employee Recognition Program, Holiday Gifts

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Perks Benefits

    Company Equipment, Sleeping Quarters

  • Professional Development

    Professional Development

  • Time Off & Leave

    Sick Leave, Vacation Leave

Read More

Posted on 14 November 2024

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