We are looking for a Records Retrieval Specialist to handle the collection of case-related records. This position entails collaborating with medical facilities, coordinating authorizations, and ensuring that all paperwork is executed swiftly.

• Oversee the entire process of retrieving medical records from assigned cases. 
• Submit authorization requests and communicate with medical facilities. 
• Coordinate all necessary notary services. 
• Maintain updated case notes and handle documentation documents. 
• Verify the information for each case to guarantee its accuracy.

• High school diploma is necessary; college studies are preferable. 
• 0-6 months of BPO customer service experience (newbies are welcome). 
• Proficient in Microsoft Word, Excel, and data entry. 
• Excellent written and verbal communication abilities. 
• Ability to work in a fast-paced, high-pressure workplace.