Customer Service Arabic BILINGUAL

₱40-45K[Monthly]
On-site - MakatiFull-time1-3 Yrs ExpEdu not required
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Job Description

English LanguageCustomer ServiceProblem SolvingStrong Work EthicTechnical SkillsInterpersonal SkillsCall CentreSales PipelineSales Pitching and Closure

Description

We are seeking Bilingual Customer Service Sales Representatives fluent  Arabic/English to provide top-notch service and assist our customers with their inquiries, product information, and sales-related needs. The ideal candidate will be a motivated communicator who can handle customer inquiries in a professional, friendly, and effective manner while helping to drive sales and customer satisfaction.


Sales Support: Identify opportunities to promote and upsell products/services during customer interactions, contributing to sales targets and customer satisfaction.


Problem Solving: Efficiently resolve customer complaints or challenges with a focus on providing positive, solutions-oriented outcomes.

Requirements

  • Native Fluency in Arabic/English (both spoken and written). This is a mandatory requirement for this role.
  • Customer Service & Sales Experience: At least 1 year of experience in customer service, sales, or a similar field is preferred.
  • Strong Communication Skills: Excellent verbal and written communication skills in both languages, with the ability to engage customers professionally and effectively.
  • Sales-Oriented: Ability to identify sales opportunities and drive conversions while maintaining high standards of customer service.
  • Problem-Solving Skills: Quick-thinking and resourceful in resolving customer issues, with a focus on providing solutions.
  • Tech-Savvy: Comfortable using customer service software, CRM systems, and other communication tools


Vorte Lewis

LewisHR Director

Active today

Working Location

12th Floor, Tower 6789. 6789 Ayala Ave, Makati, 1206 Metro Manila, Philippines

Benefits

  • Allowances

    Telecommunication Allowance, Meal Allowance, Transportation Allowance

  • Employee Recognition and Rewards

    Commission, Performance Bonus, Employee of the Month Award, Employee Recognition Program

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Professional Development

    Job Training

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Posted on 14 November 2024

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