We are seeking Bilingual Customer Service Sales Representatives fluent  Arabic/English to provide top-notch service and assist our customers with their inquiries, product information, and sales-related needs. The ideal candidate will be a motivated communicator who can handle customer inquiries in a professional, friendly, and effective manner while helping to drive sales and customer satisfaction.

Sales Support: Identify opportunities to promote and upsell products/services during customer interactions, contributing to sales targets and customer satisfaction.

Problem Solving: Efficiently resolve customer complaints or challenges with a focus on providing positive, solutions-oriented outcomes.

• Native Fluency in Arabic/English (both spoken and written). This is a mandatory requirement for this role.
• Customer Service & Sales Experience: At least 1 year of experience in customer service, sales, or a similar field is preferred.
• Strong Communication Skills: Excellent verbal and written communication skills in both languages, with the ability to engage customers professionally and effectively.
• Sales-Oriented: Ability to identify sales opportunities and drive conversions while maintaining high standards of customer service.
• Problem-Solving Skills: Quick-thinking and resourceful in resolving customer issues, with a focus on providing solutions.
• Tech-Savvy: Comfortable using customer service software, CRM systems, and other communication tools