人気の仕事
希望条件を更新して、求人のおすすめ精度を高めましょう 。
Customer Service Healthcare

Stark Asia Solutions Inc.
Customer Service Healthcare

Stark Asia Solutions Inc.
Customer Service Representative - No BPO Experience Needed

E-Solutions IT Services
Call Center Agent

JetSon Manpower Agency
Customer Service Representative

JetSon Manpower Agency
Customer Service Representative急募

Level Up Business Process Outsourcing Services OPC
Accounting Specialist

Home Mavericks Inc.
Barista

Besttrack Manpower Services
Driver

Metroshoppers Ventures Inc.
Data Encoder

Legend of Ice Recruitment & Services Incorporated
Warehouse Assistant

TeleEye Philippines Inc
Call Center Agent急募

JetSon Manpower Agency
Customer Service Representative急募

JetSon Manpower Agency
Data Encoder

Hyremote
Account Specialist

JetSon Manpower Agency
Senior - WFM Analyst

E-Solutions IT Services
Customer Service Healthcare
Stark Asia Solutions Inc.
職務内容
説明
- We are seeking a dedicated and compassionate Customer Service Representative to join our healthcare account team. In this role, you will be the primary point of contact for patients, members, and healthcare providers, delivering outstanding service while addressing inquiries related to health insurance coverage, benefits, claims, and other healthcare-related services.
Key Responsibilities:
- Answer inbound calls, emails, and chat inquiries from patients, members, and healthcare providers.
- Provide accurate information regarding healthcare plans, coverage details, claim statuses, and billing concerns.
- Assist with processing prior authorizations, referrals, and appointment scheduling as needed.
- Update and verify patient/member information in healthcare management systems.
- Resolve issues efficiently, ensuring customer satisfaction while maintaining compliance with healthcare regulations.
- Educate customers on available healthcare services, preventive care options, and claim processes.
- Document all interactions and maintain accurate customer records.
- Uphold patient confidentiality and comply with HIPAA and other healthcare regulations.
要件
- High school diploma or equivalent; college education is a plus.
- Prior customer service experience, preferably in a healthcare or insurance environment.
- Strong verbal and written communication skills.
- Ability to demonstrate empathy, patience, and professionalism in sensitive situations.
- Proficient in using computer systems, CRM tools, and healthcare databases.
- Knowledge of medical terminology and insurance processes is an advantage.
- Ability to multitask and work effectively in a fast-paced, team-oriented environment.

Jerome Barrameda
HR asscociateStark Asia Solutions Inc.
More than ten replies today
トップ企業
世界中の 10,000 以上の有名企業が、bossjobを信頼してご利用いただいています。
Dempsey Resource Management Inc.
人事 · 101-500 従業人数
51Talk
トレーニングと教育 · >1000 従業人数
Hivelabs Technologies Corporation
情報技術 · 51-100 従業人数
Stark Asia Solutions Inc.
人事 · 51-100 従業人数
Staffing co.
BPO とコールセンター · 101-500 従業人数
Asia Peopleworks Inc.
人事 · 51-100 従業人数