Retention Manager Native Hindi Speaker
Job Description
Description
- Establish contact to assigned leads/clients through outbound calls, Emails, SMS and Chat while following the required contacting procedures.
- Consistently achieve business targets.
- Adhere to compliance and other regulatory requirements within the role
- Create and maintain customer relationships with potential clients
- Actively contribute to team’s success through achieving Key Performance Index (KPI)
- Keep detailed records by regularly updating the CRM and other official data files according to the set standards and requirements.
Requirement
- Native Indian Speaker (Hindi, Bengali, Tamil, Telugu)
- High School graduate / Diploma / Vocational / Bachelor's Degree
- Conversant in English
- Experience working in a BPO setup is preferred but not required
- Strong analytical and planning skills;Good communication and presentation skills
- Sales experience is an advantage
- With or without BPO experience
- Willing to work on-site (Makati)
- Demonstrates exceptional account management and sales skills.
- Exceptional knowledge in the Financial Market and Investments.
- Excellent Time management skills.
- Excellent communication skills;written and oral.
- Driven and positive attitude.
- Ability to work under pressure.
- Attention to details.
- Result-focused and process-oriented.
Pelicen Inc.
HR ManagerPelicen Inc.
Active today
Working Location
8th Floor, Petron Megaplaza. Petron Megaplaza, 358 Sen. Gil J. Puyat Ave, Makati, 1227 Metro Manila, Philippines
Benefits
Employee Recognition and Rewards
Commission, Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Others
Company Social Events
Time Off & Leave
Sick Leave, Vacation Leave
Posted on 12 November 2024
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