1. Assisting customers, respond to customer inquiries and concerns , handle complaints, provide appropriate solutions, and alternatives within the time limits.
2. Customer orientation and ability to adapt/respond to different types of characters, and having good teamwork ability.
3. Consult customers on products and services to provide the best solutions for their needs, resolve customer issues and complaints in a timely and satisfactory manner with patience and understanding.
4. Identify and assess customers’ needs to achieve satisfaction quickly, take the extra mile to engage customers.
5. Ability to multitask and manage the time effectively.
6. Follow company procedures, guidelines, and policies.
1. Proficient in conversational Mandarin Chinese , must Fluent in listening, speaking, typing, and reading, having strong understanding ability in Mandarin Chinese is a plus.
2. Good learning ability, communication skills, execution ability and comprehension ability.
3. Ability to thrive in high- pressure environments and having a capacity to excel in demanding situations and a strong team-oriented attitude.
4. Experience working in customer service team, particulary for online gaming platforms.
5. Willing to work in shifting schedules.
Reach Guardados
Better Life Manpower Services Corp.HR staff
Active today
40th floor, PBCom Tower. 6795 Ayala Avenue, corner V.A. Rufino St, Makati, 1209 Metro Manila, Philippines
Meal Allowance, Transportation Allowance
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Posted on 15 October 2024
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