We are looking for a committed Customer Service Representative to build strong client relationships. The successful candidate will handle client inquiries, resolve issues across multiple channels, and maintain accurate records. This role involves close teamwork to maintain and elevate our customer service standards.

Key Responsibilities:

• Respond promptly to client inquiries and resolve issues through phone, email, and chat.
• Keep client records accurate and current.
• Assist with recruitment activities and support candidate interactions as required.
• Work collaboratively with team members to improve service standards and efficiency.
• Provide insights on client service trends and changing needs.
• Join our team to make a difference in client relations and contribute to our success.

• Education: High School diploma or equivalent required.
• Experience: No prior experience needed; comprehensive training provided.
• Skills: Strong English language proficiency, excellent customer service and problem-solving skills, technical proficiency, and effective teamwork.
• Primary Responsibilities: Manage client inquiries, provide effective solutions, maintain records, and ensure customer satisfaction.
• Work Setup: Onsite role based in ORTIGAS