Travel Customer Service Representative | Premium International Airline Account

₱25-30K[Monthly]
On-site - PasigFull-time1-3 Yrs ExpDiploma
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Job Description

Air TicketInternational TicketTravel Operations AssistantDynamic BookingSabreGDSTicketing

Description

#BeMore

 

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

 

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

 

Top reasons to work with TDCX

  • Competitive remuneration, great perks, and performance incentives
  • Comprehensive medical, insurance, or social security coverage
  • World-class workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive culture for you to #BeMore at work
  • Easy to locate area with direct access to public transport
  • Flexible working arrangements
  • Be coached and mentored by experts in your field
  • Join a global company, winner of hundreds of industry awards

 

What is your mission?

  • You will help us deliver excellent service to our partner brands by performing these tasks:
  • Provide customer service to passengers desiring to travel, by determining and recommending the service that meets customers' needs.
  • Offer options of flights, classes of service, products, and services to customers.
  • Answer and assist customers' inquiries regarding flight arrivals, delays, cancellation, flight irregularities, and other general information.
  • Assist customers' requests and inquiries on frequent flyers' program and Star Alliance-related needs.

Requirements

  • College level
  • Must have at least 1 year of BPO work experience
  • With at least 6 months experience handling an airline account
  • Preferably with chat and/or email experience
  • Strong verbal and written English communication skills
  • Amenable to work in rotating shifts
  • Can work in Ortigas Center, Pasig City

Michael Joseph Pineda

TDCXSourcing Associate

Active this week

Working Location

Robinsons Cyber Omega ortigas. San Antonio St, Ortigas Center, Pasig, Metro Manila, Philippines

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Health Insurance, Life Insurance, HMO

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave, Vacation Leave

Read More

Posted on 06 November 2024

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