Customer Service Representative
Job Description
Description
- Respond to customer inquiries via phone, email, and chat.
- Maintain customer records and follow up on inquiries.
- Assist in resolving issues and providing product information.
- Collaborate with internal teams to enhance customer satisfaction.
Requirement
- Educational Qualifications: High school diploma or equivalent; additional training in customer service preferred.
- Experience Level: Less than 1 year of experience in customer service or related field.
- Skills and Competencies: Strong communication skills, problem-solving abilities, and proficiency in using customer service software.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, maintain records, and provide product information.
- Working Conditions: Office environment; may require working evenings and weekends.
- Qualities and Traits: Patience, empathy, attention to detail, and a positive attitude.
Lea Cuadra
HR ManagerExccell Workforce Solutions Corp.
Active today
Working Location
SM Megamall Building A. EDSA, corner Doña Julia Vargas Ave, Ortigas Center, Mandaluyong, 1555 Metro Manila, Philippines
Posted on 12 November 2024
Explore similar jobs
See morePatient Care Coordinator (Open to Fresh Graduates)
Synlink Recruitment Outsourcing Co. Inc.On-site - PasigFresh Graduate/StudentHigh/Senior High SchoolFull-time
₱20-40K[Monthly]
Shane NarvadezRecruitment Associate
Customer Relations Specialist
JMSI Inc.On-site - Pasig1-3 Yrs ExpBachelorFull-time
₱15-20K[Monthly]
Jen PastiasRecruitment Officer
Customer Service Associate • Open to Fresh Grads
Transec BPO Solutions Inc.On-site - PasigFresh Graduate/StudentEdu not requiredFull-time
₱15-20K[Monthly]
Denice Patricia GarciaHR & Recruitment Associate
Customer Service Representative
Nais Corp.On-site - Pasig<1 Yr ExpEdu not requiredFull-time
₱20-25K[Monthly]
Rose PascualHR Officer
CSR | Healthcare | Up to 28K Salary | Virtual Process | Start ASAP
Nezda Technologies Inc.On-site - Pasig1-3 Yrs ExpBachelorFull-time
₱20-30K[Monthly]
ac cruzAssistant Talent Acquisition Manager
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.