Position: Night Shift Call Center Agents (Fluent English Speakers)

Location: Manila, Philippines

Salary: PHP 23,500 Monthly Basic (40k Monthly OTE)

Schedule: Monday to Friday, 4:30 PM - 2:30 AM

Are you an exceptional communicator with a passion for customer service? If you thrive in a fast-paced environment and are looking for an exciting opportunity, we invite you to join our dynamic team as a Night Shift Call Center Agent.

Key Responsibilities:

• Conduct outbound calls with professionalism and courtesy.
• Provide accurate product and service information to customers.
• Achieve or exceed sales targets and key performance indicators (KPIs).
• Input Precise and accurate information on the system.
• Qualifications:
• Fluent in English (both verbal and written).
• Strong communication and interpersonal skills.
• Availability to work night shifts.
• Previous call center experience is preferred but not mandatory.
• Excellent problem-solving abilities.
• Ability to work independently as well as collaboratively within a team.

Benefits:

• Competitive salary of PHP 23,500 per month, plus additional commission opportunities.
• Ongoing training and professional development.
• Clear pathways for career advancement.
• A supportive and collaborative work environment.

If you are committed to delivering outstanding customer service and are eager to advance your career, we would love to hear from you. Apply now to become a Night Shift Call Center Agent and start making a meaningful impact today.

1. Language Proficiency: Must be fluent in both verbal and written English.
2. Communication Skills: Strong communication and interpersonal skills.
3. Availability: Must be available to work night shifts from Monday to Friday, 4:30 PM - 2:30 AM.
4. Experience: Previous call center experience is preferred but not mandatory.
5. Problem-Solving: Excellent problem-solving abilities.
6. Work Ethic:

• Ability to work independently.
• Ability to collaborate effectively within a team.
• High level of professionalism and courtesy in customer interactions.

1. Accuracy: Ability to input precise and accurate information into the system.
2. Performance: Commitment to achieving or exceeding sales targets and key performance indicators (KPIs).