Linknex Global Services Inc. Customer Service Representative

₱30-40K[Monthly]

On-site - MakatiFull-timeNo Exp RequiredEdu not required

English LanguageCustomer Service

Respond to customer inquiries via phone, email, and chat with accuracy and professionalism.
Resolve customer complaints efficiently while maintaining a high level of satisfaction.
Document interactions and maintain records to track issues and solutions.
Collaborate with team members to enhance service quality and address frequent concerns.
Provide feedback to management on process improvements to enhance efficiency.

Educational Qualifications: No required educational attainment
Experience Level: No prior experience required; training will be provided.
Skills and Competencies: Excellent communication skills in English, strong customer service orientation, and problem-solving abilities.
Responsibilities and Duties: Handle customer inquiries, resolve issues, and maintain customer satisfaction.
Working Conditions: Office environment with standard working hours; potential for remote work.
Qualities and Traits: Patient, empathetic, adaptable, and a team player.

Adi Vorte

Linknex Global Services Inc.HR Officer

Active today

NA, 6789 Ayala Ave. 6789 Ayala Ave, Makati, 1206 Metro Manila, Philippines

Allowances
Meal Allowance, Transportation Allowance
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO