We are one of a leading player in the BPO and Call Center industry, committed to delivering exceptional customer experiences. We’re looking for a Customer Service Representative to join our dynamic team.

• Respond to customer inquiries via phone, email, and chat.
• Resolve issues and provide solutions to enhance customer satisfaction.
• Document interactions and maintain customer database.
• Collaborate with team members to improve service processes.
• Upsell products and services when appropriate.

Other:

• Working days will be Monday- Saturday
• Sunday is a Fixed Rest Day
• We are accepting applicant without any work experience
• This is Onsite Set-Up
• We are also hiring for the Spanish Bilingual and Arabic Bilingual

• Job Title: Customer Service Representative
• Educational Qualifications: No specific degree required.
• Experience Level: No experience required; training will be provided.
• Skills and Competencies: Proficient in English, strong customer service skills, excellent organizational abilities, interpersonal skills, and familiarity with call center operations.
• Responsibilities and Duties: Assist customers via phone, resolve inquiries, provide product information, and maintain accurate records.
• Working Conditions: Office environment, standard work hours, potential for shift flexibility.
• Qualities and Traits: Strong work ethic, patience, empathy, detail-oriented, and a positive attitude.