OVERALL PURPOSE:

Customer Service Analyst – Sales Coach

• A Sales coach will help identify skills and opportunities for growth to create a program tailored to unique focus areas to improve performance.
• Sales Coach should be able to use one-on-one sessions to target transferable skills.

PROJECT NAME: Verizon

POSITION TITLE: Customer Service Analyst

WORK SETUP: Return to Office

SKILL AND QUALIFICATIONS:

• Sales Comms Coach profile

• At least 2 years BPO Sales Coach experience

• Undergrads with experience are allowed

• No course restriction

• Proficient in spoken English, Comprehension skills

• Ability to Multitask

• Analytical Skills, Problem Solving, Team Player