Pre-Sales Customer Service Representative

₱20-30K[Monthly]
On-site - CebuFull-time1-3 Yrs ExpBachelor
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Job Description

Sales Pitching and ClosureTechnical SkillsFinancial LiterateCustomer ServiceEnglish LanguageSalesforceProblem SolvingOrganizational Skills

Description

We are looking for customer service representatives that will act as a liaison, provide product/service information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Successful CSR’s are patient, empathetic, and passionately communicative. Everyday 

customer service representatives will put themselves in their customer’s shoes and advocate for them when necessary. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. 

Requirements

  • College Graduate with 4-year course (Required)
  • Must have Driver's License or active/valid Philippine Passport (Required)
  • Must have at least 2 years of Customer Service work experience in the BPO industry (BFSI industry a plus)
  • Excellent attention to detail


Terms and Conditions Apply:

  1. Valid Philippine Passport Holder
  2. Valid Driver's License (If non-passport holder)
  3. Need to pass SAFE Assessment during training


Please WALK-IN to our office located on the 2nd floor, JDN Square, P. Remedio St, Mandaue City, Cebu

We are open from 10am - 5pm Mondays thru Fridays.

Landmark: Pine Tree along A.S. Fortuna

Anjaneth Sepe

Moder SolutionsHR Officer

Active today

Working Location

Moder Solutions Inc., 2nd floor, JDN Square, P.Remedio St, Mandaue City, 6014 Cebu, Philippines

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Employee Recognition Program, Incentives

  • Government Mandated Benefits

    13th Month Pay

  • Insurance Health & Wellness

    Life Insurance, HMO

  • Others

    Company Social Events

  • Professional Development

    Diversity Program, Job Training

  • Time Off & Leave

    Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave

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Posted on 26 September 2024

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