Exccell Workforce Solutions Corp. Customer Service Representative

Customer Service Representative

₱15-20K[月薪]

现场办公 - 巴石全職<1 年經驗高中

職位描述

客戶服務

簡介

Exccell Workforce Solutions Corp. is a leading firm in the Human Resources & Recruitment industry, dedicated to providing exceptional staffing solutions. We are seeking a Customer Service Representative who will be the first point of contact for our clients.

Respond to customer inquiries via phone, email, and chat.
Maintain customer records and follow up on inquiries.
Assist in resolving issues and providing product information.
Collaborate with internal teams to enhance customer satisfaction.

職位要求

Educational Qualifications: High school diploma or equivalent; additional training in customer service preferred.
Experience Level: Less than 1 year of experience in customer service or related field.
Skills and Competencies: Strong communication skills, problem-solving abilities, and proficiency in using customer service software.
Responsibilities and Duties: Handle customer inquiries, resolve issues, maintain records, and provide product information.
Working Conditions: Office environment; may require working evenings and weekends.
Qualities and Traits: Patience, empathy, attention to detail, and a positive attitude.