Customer Service Representative
職位描述
簡介
- Respond to customer inquiries via phone, email, and chat in a timely manner.
- Resolve customer issues effectively while maintaining a positive experience.
- Document interactions and track escalated cases for follow-up.
- Collaborate with team members to improve service processes across the BPO industry.
- Maintain up-to-date knowledge of company products and services.
職位要求
- Educational Qualifications: A Bachelor’s degree in any field is required.
- Experience Level: Fresh graduates or students are encouraged to apply.
- Skills and Competencies: Strong communication skills, problem-solving ability, and proficiency in Microsoft Office.
- Responsibilities and Duties: Handle customer inquiries, provide support, and resolve complaints professionally.
- Working Conditions: Office environment with standard working hours; may require weekend shifts.
- Qualities and Traits: Positive attitude, empathy, reliability, and strong teamwork skills.
Mica A
Sourcing LeadStaffing co.
今天活躍
工作地址
1, Bridgetowne Pasig. Bridgetowne Destination Estate, Eulogio Rodriguez Jr. Ave, Quezon City, 1605 Metro Manila, Philippines
發布於 30 October 2024
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