Quality Control Mandarin
Job Description
Description
- Responsible for evaluating, monitoring, and assessing the quality and improving the high-quality service provided
- Audit day-to-day call transactions to ensure quality standards are meet
- Participate in team meetings to discuss call trends
- Real-time reporting and documentation of potential complaints
- Ensure that agents comply with the company's policies and procedure
Requirements
- knows Mandarin
- can speak, read and write Mandarin
- can support CSR . QC. Customer, Mandarin account
- willing to work onsite
Irem Clarice Reyes
Tamaray People Solutions CorporationHRBD Head
Active this week
Working Location
23RD, Tamaray People Solutions, 23rd Floor, Tower, 6789 Ayala Ave, Makati, 1206 Metro Manila, Philippines
Posted on 10 October 2024
Explore similar jobs
View more similar jobsCustomer Relations Manager
LewisOn-site - MakatiFresh Graduate/StudentBachelorFull-time
₱30-35K[Monthly]
Vorte LewisHR Director
Food Auditor
Tamaray People Solutions CorporationOn-site - Makati3-5 Yrs ExpBachelorFull-time
₱50-60K[Monthly]
Ria ImmaculataTalent Acquisition Officer / Recruiter
Customer Service Representative
Pelicen Inc.On-site - MakatiNo Exp RequiredHigh/Senior High SchoolFull-time
₱20-25K[Monthly]
Pelicen Inc.HR Manager
Call Center Representative
Lenny Beauty CorpOn-site - Makati<1 Yr ExpEdu not requiredFull-time
₱20K[Monthly]
June RemotoHR Manager
Healthcare Representative
Stark Asia Solutions Inc.On-site - Makati<1 Yr ExpBachelorFull-time
₱20-30K[Monthly]
Gienel Dela PuertaHR Talent and Culture
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.