Dorm Office Staff/Receptionist

**Front Desk Management**

- Greet and welcome visitors in a professional manner

- Assist guests to view the premises

- Process move-in and move-out of tenants

- Maintain a clean and organized reception area

- Monitor visitor access and maintain security protocols

- Issue equipment and keys to residents

- Maintain biometric access system records

**Communication**

- Answer and screen incoming phone calls

- Take detailed messages and forward relevant information to management

- Handle incoming and outgoing mail and deliveries

- Provide basic information about the premises to visitors

- Respond to questions online

- Communicate tenants’ concerns

- Remind tenants of due bills

**Administrative Support**

- Maintain calendar schedules and due date reminders

- Order and manage supplies inventory

- Perform clerical tasks including filing and photocopying

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 Dorm Office & Accounting Staff

Front Office Responsibilities

**Reception Desk**

- Greet and assist guests in a professional manner

- Answer phones and route calls according to established procedures

- Maintain appointment calendars and schedule meetings

- Issue equipment and keys to residents

- Maintain biometric access system records

**Communication**

- Answer and screen incoming phone calls

- Take detailed messages and forward relevant information to management

- Handle incoming and outgoing mail and deliveries

- Provide basic information about the premises to visitors

- Respond to questions online

- Communicate tenants’ concerns

- Remind tenants of due bills

Back Office Responsibilities

**Records Management**

- Process and maintain tenant records

- Enter data into dorm management system

- Organize and file important documents

**Accounting Operations**

- Remind and email tenants of missed due dates

- Maintain accurate financial records for the dorm

- Petty cash handling and reconciliation

- Bookkeeping

- Reconcile bank statements

- Track and record all revenue from dorm operations

- Manage payroll compensation and benefits

1. Can communicate ideas well
2. Results-driven and goal-oriented
3. Have positive outlook 
4. Comfortable communicating with voice and chat 
5. Reporting to Makati and Taguig City
6. Candidate must be a graduate of business, accounting or marketing- related degree
7. Previous work experience handling documentation