The duties and responsibilities of a housekeeping team leader in the Philippines typically include:

1. Supervision of Staff: Oversee housekeeping staff, ensuring they perform their duties efficiently and effectively.
2. Training and Development: Train new employees on cleaning procedures, safety protocols, and the use of cleaning equipment.
3. Quality Control: Conduct inspections of guest rooms and public areas to ensure cleanliness and adherence to hotel standards.
4. Scheduling: Create and manage work schedules for housekeeping staff, ensuring adequate coverage during peak times.
5. Inventory Management: Monitor and manage inventory of cleaning supplies and equipment, ordering as necessary.
6. Guest Interaction: Address guest inquiries and complaints regarding housekeeping services in a professional manner.
7. Policy Implementation: Ensure compliance with hotel policies, health regulations, and safety standards.
8. Reporting: Prepare reports on housekeeping activities, staff performance, and maintenance issues for management.
9. Coordination with Other Departments: Collaborate with front desk, maintenance, and other departments to enhance overall guest satisfaction.
10. Problem Solving: Quickly address any issues that arise within the housekeeping department or related to guest services.

• at least high school graduate or college level
• 1-3 years of experience