Customer Service Representative

₱15-20K[Monthly]
On-site - Ilocos NorteFull-timeNo Exp RequiredHigh/Senior High School
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Job Description

Customer ServiceEnglish LanguageProblem SolvingTeam PlayerOrganizational SkillsInterpersonal Skills

Description

  • Provide exceptional customer service and support.
  • Handle inquiries via phone, email, and chat.
  • Resolve customer issues promptly and effectively.
  • Maintain accurate records of interactions.
  • Collaborate with team members to improve service processes.
  • Stay updated on product knowledge and company policies.

Requirements

  • Educational Qualifications: High School or Senior High School diploma required.
  • Experience Level: No prior experience required; training will be provided.
  • Skills and Competencies: Strong communication, problem-solving abilities, and customer-oriented mindset.
  • Responsibilities and Duties: Assist customers with inquiries, resolve issues, and provide product information.
  • Working Conditions: Office environment, may involve occasional overtime.
  • Qualities and Traits: Patience, empathy, professionalism, and a positive attitude.

Ian Arvin Tubban

HR OfficerAlorica

Active today

Working Location

2nd floor, Venvi Group of Companies. Valdez Center, Brgy. San Francisco, San Nicolas, 2901 Ilocos Norte, Philippines

Posted on 25 November 2024

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Alorica

Series C

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