Customer Service Representative
Job Description
Description
- Respond to customer inquiries promptly and professionally.
- Assist in resolving issues and providing product information.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service processes.
- Ensure high levels of client satisfaction.
Requirements
- Educational Qualifications: Minimum High/Senior High School diploma or equivalent.
- Experience Level: No prior experience required; training provided.
- Skills and Competencies: Strong communication, problem-solving, and active listening skills.
- Responsibilities and Duties: Assist customers with inquiries, resolve issues, and provide product information.
- Working Conditions: Fast-paced environment; may involve evening and weekend shifts.
- Qualities and Traits: Friendly, proactive, adaptable, and a team player.
Anna Fuentes
Marketing AssociateMD-TORCH Solutions
Active today
Working Location
503, Cebu City. Cebu City, 6000 Cebu, Philippines
Benefits
Employee Recognition and Rewards
Performance Bonus
Government Mandated Benefits
13th Month Pay, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Care On-Site, HMO
Professional Development
Apprenticeship Program
Posted on 19 November 2024
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