A Healthcare Customer Service Representative (CSR) assists patients and healthcare providers by addressing inquiries on services, insurance claims, and billing. They resolve issues promptly, ensure compliance with regulations like HIPAA, and maintain accurate records. CSRs collaborate with teams to handle complex concerns, deliver clear and empathetic communication, and ensure a positive customer experience. Strong problem-solving skills, familiarity with healthcare processes, and professionalism in a fast-paced environment are essential.

Work Setup:

• Onsite - Cebu
• Shifting schedule

Salary:

• Up to ₱26,000 per month
• HMO coverage for the employee plus one dependent
• Life insurance
• Opportunities for career advancement
• Annual performance appraisal

• Graduate of a medical-allied course
• Strong communication skills
• Willing to work onsite
• Must be available to start immediately