AFREIGHT PHILIPPINES INC. is a leading player in the Transportation & Logistics industry, dedicated to delivering exceptional service and innovative solutions. We are looking for a Customer Service Representative who is passionate about helping clients and enhancing their experience.

• Manage inbound and outbound customer inquiries via phone, email, and chat.
• Provide accurate information on services, rates, and transit times.
• Resolve customer complaints and issues promptly and professionally.
• Coordinate with operations to ensure smooth service delivery.
• Maintain updated customer records and database.

• Job Title: Customer Service
• Educational Qualifications: A Bachelor’s degree is required.
• Experience Level: 1-3 years of relevant experience in customer service.
• Skills and Competencies: Strong written and verbal communication skills, problem-solving abilities, and customer-focused mindset.
• Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide product information.
• Working Conditions: Office environment, may require flexible hours.
• Qualities and Traits: Empathetic, patient, and detail-oriented.