• Customer and sales representative communication.
• Using client input to develop effective retention strategies for the client partners
• Developing positive customer and business associate relationships.
• Meet predetermined performance goals.
• customer inquiries, resolve issues and provide information about products/services.

Qualities and Traits:

• Friendly demeanor, patience, and adaptability to handle diverse customer needs.

• Must have at least 6 months of BPO Sales Outbound experience
• Nightshift Schedule
• High proficiency in the English language.
• Call center customer service and sales experience.
• Advanced interpersonal and communication abilities.
• Patience and empathy.
• Advanced organizational abilities.
• Strong ability to resolve conflicts.
• Comprehensive understanding of sales software.
• In stressful conditions, the ability to stay calm and professional.