We are seeking a dedicated Customer Service Representative to strengthen client relationships and support recruitment efforts. The ideal candidate will respond to client inquiries, resolve issues effectively across multiple communication channels, and maintain accurate records. This role will involve close collaboration with team members to uphold and improve our customer service standards.

Responsibilities:

• Respond promptly to client inquiries and resolve issues via phone, email, and chat.
• Maintain accurate and up-to-date client records.
• Support recruitment activities and assist in candidate interactions as needed.
• Collaborate with team members to enhance service standards and efficiency.
• Provide actionable feedback on service trends and evolving client needs.
• Join company to make an impact in client relations and contribute to our ongoing success.

• Education: Minimum requirement of a High School or Senior High School diploma.
• Experience: No prior experience necessary; comprehensive training will be provided.
• Skills and Competencies: Strong English proficiency, excellent customer service skills, effective problem-solving abilities, technical aptitude, and the ability to work well in a team.
• Responsibilities: Manage customer inquiries, deliver effective solutions, maintain accurate records, and ensure high levels of customer satisfaction.
• Work Setup: Onsite position based in Taguig BGC