Specific Duties:
1. Reviews loan document and organize list according to severity of delinquency.
2. Locates account holders using background checks, social media and other paperwork or databases.
3. Ensures all customer information is correct, including phone numbers and addresses.
4. Collects payment on past due bills, based on the list assigned by immediate superior. In collecting, the employee adheres to guidelines and regulations set by BSP, company and/or assigned bank.
5. Listens to customer’s story and set up repayment plans and new terms of collection.
6. Records new commitment to repay debt.
7. Coordinates with Team Leader all concerns regarding his account.
8. Submits report required by Team Leader.
9. Performs other tasks that superior may require.
10. Conforms to all company rules and regulations.
Myrene Montesa
TelanHR Officer
Active today
81, Telan Business Solutions. Telan Building, 81 W Capitol Dr, Pasig, Metro Manila, Philippines
Posted on 18 October 2024
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