1. Sales and Revenue Generation

• Achieve sales targets for the cluster through effective planning and execution.
• Develop sales strategies tailored to local markets within the cluster.
• Cross-sell and upsell products/services to maximize revenue opportunities.

2. Market Research and Analysis

• Analyze market trends, customer needs, and competitor activities in the cluster.
• Provide insights and recommendations to optimize sales performance.
• Identify new opportunities for business growth within the assigned area.

3. Customer Relationship Management

• Build and maintain strong relationships with existing and prospective customers.
• Ensure excellent customer service and satisfaction across the cluster.
• Address customer queries, complaints, and escalations promptly.

4. Team Coordination and Support

• Collaborate with branch managers, sales teams, and other stakeholders.
• Provide training, coaching, and support to sales staff in the cluster.
• Monitor team performance and share regular feedback with management.

5. Reporting and Compliance

• Prepare and submit regular sales reports, forecasts, and performance metrics.
• Ensure compliance with company policies, industry standards, and regulations.
• Monitor and control operational costs within the cluster.

6. Promotion and Events

• Coordinate marketing and promotional activities in the cluster.
• Organize events, product launches, or campaigns to boost sales.
• Ensure brand consistency and visibility in all sales activities.

Cluster Sales officer for NCR (ASAP)

• College Graduate
• Not more than 40 years old
• with at least 2 years sales experience in Banking, Financial or Lending Industry
• Good in written and communication skills
• Willing for field work and with vehicle is an advantage