A Clinical Support Specialist (PHRN) provides expert healthcare assistance within a BPO setting by addressing clinical inquiries, reviewing medical records, and coordinating care. The role involves supporting patients, healthcare providers, and insurance companies with accurate and relevant information while ensuring compliance with healthcare regulations like HIPAA. Responsibilities include responding to inquiries on treatments or benefits, maintaining detailed records, handling escalations, and collaborating with teams to ensure seamless service delivery. Strong clinical knowledge, attention to detail, and adherence to confidentiality standards are essential to excel in this role.

Work Setup:

• Onsite - Cebu
• Shifting schedule

Salary:

• Up to ₱20,600 per month
• HMO coverage for the employee plus one dependent
• Life insurance
• Opportunities for career advancement
• Annual performance appraisal

• Philippine Registered Nurse (PHRN) with an active license
• Strong communication skills
• Willing to work onsite
• Available to start immediately