#BeMore

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Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Competitive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What’s your mission?

As a Risk Account Specialist, you will be working with our e-Payment account to deliver #happier customer experience. E-Payment allows users from fledgling start-ups to Fortune 500 companies to accept payments to power their businesses.

Support has always been at the core of e-Payment and, as the company expands globally; your work will help provide the highest quality of support to new and existing users. Most of the time you’ll communicate with users via multiple channels including phone, chat, and email. E-Payment users can ask tough questions. You’ll need to be willing to spend time paying individual attention to users, carefully researching their issues and asking for help from the rest of the team when you need it.

Who are we looking for?

• Bachelor’s degree graduate
• Must have at least 2 years of BPO work experience
• Preferably with omnichannel support experience (voice and chat/email)
• Experience with payments, risk, compliance, or the financial industry is an advantage
• Able and willing to work on a rotational shift pattern, which will include holidays and weekends
• Can work onsite in Ortigas Center, Pasig City