Patient Care Coordinators are customer-oriented service professionals who are responsible for following up with patients. They relay clinical results to them in a timely manner, assist in the coordination of referrals, pre-approvals and other follow-up appointments.
Essential Functions/Responsibilities:
• Responsible for answering incoming phone calls, emailing online inquiries, confirming appointments as well as making outgoing calls for patient retention purposes
• Generate patient letters / reports
• Obtain and attach patient clinical documents to a patient’s chart
• Report cases to the Department of Health (DOH) via Facsimile and online portal
• Send patient requested medical reports via email
• Ability to multi-task and use multiple systems, including our electronic medical documentation system to provide medical information and patient support/follow up after the clinical visit
• Adhere to all HIPAA guidelines and policies
• Candidate must be a High School Graduate, Senior High School Graduate, Associate Graduate and/or College Level
• Candidates must have at least Six (6) months of experience in any International voice account
• Excellent communication skills, both written and oral
• Excellent Listening Skills
• Passionate about customer service and patient satisfaction
• Ability to handle calls
• Must be willing to work on a shifting schedule.
• Willing to work on-site in Market! Market! Bonifacio Global City, Taguig
Sumanth Alajangi
Allsec Tech Manila IncSales Head
今月アクティブ
Allsectech Manila Inc., L3,311, Market! Market! Mall 26TH STREET CORNER, Corner C5 C5- 26th St, Taguig, Metro Manila, Philippines
掲載日 30 October 2024
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