Description

LOCAL BANKING/VOICE

• Provide exceptional customer service support to clients via phone, email, and chat.
• Assist in scheduling appointments and managing customer inquiries efficiently.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to resolve complex customer issues.
• Provide back office support to enhance overall service delivery.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field
• Experience Level: 0–2 years
• Skills and Competencies: Strong customer service skills, scheduling, and organizational abilities
• Skills and Competencies: Effective communication in English
• Qualities and Traits: Strong work ethic, team player, and financial literacy
• Skills and Competencies: Technical skills and back office support capabilities