Description

• Handle inbound and outbound calls efficiently and professionally.
• Provide excellent customer service and support in resolving inquiries and issues.
• Maintain accurate records of customer interactions and transactions.
• Assist in scheduling appointments and managing customer accounts.
• Collaborate with team members to improve overall service delivery.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong communication skills in English
• Skills and Competencies: Customer service orientation
• Qualities and Traits: Strong work ethic and problem-solving skills
• Skills and Competencies: Ability to multitask and stay organized
• Skills and Competencies: Basic technical proficiency and digital literacy