Staffing co. Call Center Agent- 1 Day hiring process

₱15-20K[月給]

オンサイト - マカティ正社員経験不問高卒

英語カスタマーサービス確固とした労働倫理問題解決

Handle high volumes of inbound and outbound calls with efficiency and courtesy.
Follow communication scripts and handle various issues adeptly.
Identify customers' needs, clarify information, and provide solutions or alternatives.
Build sustainable relationships and engage customers by taking the extra mile.
Keep records of all conversations in the call center database in a comprehensible way.
Meet personal/team qualitative and quantitative targets.

Join Staffing Co., a leader in the BPO & Call Center industry, and be part of a dynamic team committed to providing exceptional service.

Educational Qualifications: At least a High/Senior High School degree required.
Experience Level: No previous experience required, entry-level position.
Skills and Competencies: Proficient in English, exceptional customer service abilities, demonstrated strong work ethic, adept in problem-solving.
Responsibilities and Duties: Manage inbound and outbound calls, address customer inquiries and issues, document interactions, and escalate concerns as needed.
Working Conditions: Office environment with expected full-time hours; may include some weekend or evening shifts.
Qualities and Traits: A positive attitude, patience, reliability, effective communication skills, and a team player mindset are crucial.