• Guide clients through the claims process for vehicle accidents or damages at Hyundai - Quezon Avenue, a leading name in the automotive industry.
• Evaluate claims, liaise with insurance companies, and ensure timely settlement.
• Provide exceptional customer service, maintain records, and uphold Hyundai's commitment to customer satisfaction.

Here are the job requirements for a Vehicle Claim Advisor:

Educational Qualifications:

• Minimum of High/Senior High School degree is required.

Experience Level:

• Less than one year of experience necessary in the field.

Skills and Competencies:

• Strong customer service orientation.
• Proficiency in managing test rides/drives.
• Knowledge of automobile maintenance.
• Experience in automobile sales is a plus.

Responsibilities and Duties:

• Evaluate and process vehicle insurance claims.
• Interact with clients to assess damage and needs.
• Coordinate with technicians and other departments.
• Ensure customer satisfaction with claim handling.
• Working Conditions:
• Position requires both office work and field visits to assess vehicle damage.
• Must be willing to work flexible hours.

Qualities and Traits:

• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational skills.
• Ability to work independently and make decisions under pressure.