Visitor Management:

• Greet and welcome guests in a professional and friendly manner.
• Manage visitor sign-in procedures and issue visitor badges.
• Maintain a neat and organized reception area.

Phone and Communication:

• Answer, screen, and forward incoming phone calls efficiently.
• Handle inquiries and provide accurate information regarding the organization.
• Relay messages promptly to relevant personnel.

Scheduling and Coordination:

• Manage meeting room bookings and appointments.
• Assist with coordinating meetings, events, and catering arrangements.

Administrative Support:

• Manage mail and deliveries, including sorting, distributing, and dispatching.
• Maintain and order office supplies as needed.
• Assist with data entry, filing, and other clerical tasks.

Customer Service:

• Handle and resolve minor complaints or direct them to the appropriate department.
• Provide excellent service to clients, staff, and visitors.

Security and Compliance:

• Monitor access to the premises and report any security concerns.
• Adhere to company policies and procedures.

·        Bachelor’s degree in Office Administration, Communications, Business, or a related field.

·        Experience: 1-2 years of Prior experience in a receptionist or customer service role is an advantage.

·        Proficient in using office equipment (e.g., computers, printers, and multi-line telephone systems).

·        Excellent verbal and written communication skills.

·        Strong organizational and multitasking abilities.

·        Proficiency in MS Office Suite (Word, Excel, Outlook).