Quality Control Mandarin
Job Description
Description
- Responsible for evaluating, monitoring, and assessing the quality and improving the high-quality service provided
- Audit day-to-day call transactions to ensure quality standards are meet
- Participate in team meetings to discuss call trends
- Real-time reporting and documentation of potential complaints
- Ensure that agents comply with the company's policies and procedure
Requirement
- knows Mandarin
- can speak, read and write Mandarin
- can support CSR . QC. Customer, Mandarin account
- willing to work onsite
Irem Clarice Reyes
HRBD HeadTamaray People Solutions Corporation
Active this week
Working Location
23RD, Tamaray People Solutions, 23rd Floor, Tower, 6789 Ayala Ave, Makati, 1206 Metro Manila, Philippines
Posted on 04 November 2024
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