POS FIELD TECHNICIAN
Job Description
Description
- Attends the scheduled briefing and orientation.
- Performs terminal checking before dispatch.
- Handles delivery and installation of terminals/printers, and consumables with the prescribed cut-off.
- Executes on-site inspection, repairs, complex troubleshooting, pull-out, and maintenance of terminals.
- Provides on-call services during weekends and holidays.
- Prepares documentation for services performed.
- Assists merchants for 1st level troubleshooting.
- Ensures that all Engineering Service Reports (ESRs) are duly accomplished with all the required information.
- Exerts best effort that the Quality Objectives are met; implements and/or carries out quality improvement activities and functions as Field Technician as may be formally and officially defined by the immediate superior or by the executive management.
Requirements
- Has completed any technical-vocational courses/college level.
- College graduate in any technical courses is an advantage.
- Computer savvy
- Has experience or a background in providing good customer service is a plus.
- Open to work on flexible, on-call hours
- Has a motorcycle, updated driver’s license, and ORCR.
- Can start immediately
HR Tangent Solutions, Inc.
Tangent Solutions, Inc.Recruiter
Working Location
15th Floor, Unit 1507, Philippine Stock Exchange Centre. Philippine Stock Exchange Centre, Pearl Dr, San Antonio, Pasig, Metro Manila, Philippines
Posted on 14 August 2024
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