The Ops Manager with PEO/EOR background will oversee operational activities related to the Professional Employer Organization (PEO) and Employer of Record (EOR) functions. This role will ensure compliance with labor laws, optimize workforce management, and enhance client satisfaction.

Key Responsibilities:

- Manage daily operations of PEO/EOR services, ensuring compliance with local labor laws and regulations.

- Collaborate with HR to implement effective onboarding, payroll, and benefits administration.

- Develop and maintain relationships with clients to ensure service satisfaction and address any operational issues

- Analyze operational metrics and implement improvements to enhance efficiency and effectiveness.

- Provide training and support to staff on PEO/EOR processes and policies.

- Monitor industry trends and compliance updates to inform strategic planning.

- Bachelor’s degree in Business Administration, Human Resources, or related field.

- 5+ years of experience in operations management, specifically in PEO or EOR environments.

- Strong understanding of labor laws and compliance regulations.

- Excellent communication and interpersonal skills.

- Proven ability to analyze data and implement process improvements.

- Proficiency in HRIS and payroll systems.