Online Customer Service Representative

₱30-35K[Monthly]
On-site - MakatiFull-timeNo Exp RequiredEdu not required
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Job Description

Sales Pitching and ClosureEnglish LanguageCustomer ServiceProblem SolvingTeam PlayerPeople Skills

Description

  • Respond promptly to customer inquiries via chat, email, and social media.
  • Provide accurate product information and resolve issues efficiently.
  • Document customer interactions and feedback for continuous improvement.
  • Collaborate with team members to enhance the quality of service.
  • Promote a positive company image in all communications.
Connect X BPO Solutions Inc. is a leader in the BPO & Call Center industry, dedicated to providing exceptional customer experience and support. Our team plays a vital role in connecting businesses with their customers effectively.

Requirement

  • Job Title: Online Customer Service Representative
  • Educational Qualifications: Minimum education level; degree not required.
  • Experience Level: No experience required; training will be provided.
  • Skills and Competencies: Proficient in sales pitching and closure, strong English language skills, excellent customer service abilities, effective problem-solving, team player, and outstanding people skills.
  • Responsibilities and Duties: Assist customers online, address inquiries, provide product information, handle complaints, and support sales efforts.
  • Working Conditions: Remote work environment, flexible hours, and team collaboration through digital platforms.
  • Qualities and Traits: Friendly demeanor, adaptability, empathy, strong communication skills, and a proactive attitude.

Sara Vorte

HR ManagerConnect X BPO Solutions Inc.

Active this week

Working Location

Makati. Makati, Metro Manila, Philippines

Benefits

  • Allowances

    Meal Allowance

  • Employee Recognition and Rewards

    Commission, Performance Bonus, Employee of the Month Award

  • Government Mandated Benefits

    13th Month Pay, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Others

    Office Parties

  • Perks Benefits

    Company Equipment, Free Meals

  • Professional Development

    Job Training

  • Time Off & Leave

    Bereavement Leave, Birthday Leave, Sick Leave, Vacation Leave

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Posted on 18 November 2024

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Connect X BPO Solutions Inc.

Unfinanced / Angel

101-500 Employees

BPO & Call Center

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